Lead Manager, Responsible AI

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

eBay’s Core Artificial Intelligence (AI) organization is seeking a Lead Manager, Responsible AI with experience in safety, ethics, and sociotechnical aspects of data and machine learning systems. You will lead close partnerships with cross-functional teams, product, research and engineering, to define problem statements, design roadmaps, and scope programs with reference to business priorities, identify turning points and define and track progress toward success metrics, ensuring that large cross-functional teams are aligned and led to completion.

This is an exciting opportunity to work with a highly visible and well positioned organization in one of the most well established and highly trafficked e-commerce companies in the world. You will be part of an agile R&D organization, which is responsible for groundbreaking development in our various transformational AI initiatives...all with an eye towards delighting our customers. We keep up with the latest technologies, tools and challenge convention at every opportunity. Our AI platform serves billions of requests per day and is the backbone of the eBay customer experience.

What you will accomplish:

• Evaluate product AI use cases to assess risks, define requirements, and develop critical initiatives that will be rolled out company-wide.

• Build a strong and aligned program to efficiently deliver on responsible AI priorities

• Collaborate with AI, UX, Privacy, Data Governance, Engineering, policy leads, and business owners to define program requirements, set priorities, and establish scope, which includes defining Responsible AI requirements and long-term strategy.

• Run cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.

• Develop and own communication plans to proactively communicate program status, issues, and risks to team members.

• Define and track key metrics and key quality and performance indicators and drive cross-functional execution of program deliverables.

What you will bring:

• B.A. or B.S. in a relevant discipline such as Communications, Organizational Ethics, Organizational Psychology, the social sciences, information sciences, or a related technical field, or significant experience working for organizations that build/manage technology.

• 6+ years of systems engineering or technical product/program management experience.

• Experience delivering tech programs or products from inception to delivery.

• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

• Knowledge of user needs, gathering cross-functional requirements, and defining project scope.

• Experience operating autonomously across multiple teams, demonstrated critical thinking and thought leadership.

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.