Senior DevOps Engineer (Data Platform)

Job Description

Platform Data Engineer

Our Enterprise Data & Analytics (EDA) is looking for an experienced Platform Data Engineer to join our growing data and analytics engineering team. We are a globally distributed remote first team. You’ll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle.

You will develop, implement and maintain data products, environments and apply standard platform, architectural & data modeling  practices . You will be primarily developing and maintaining processes and solutions in our data platform using technologies such as GCP, AWS, Airflow, Terraform, BigQuery, Kafka, Kubernetes, Snowflake, Python

What you get to do every single day:

•  Collaborate with team members and stakeholders to define successful analytics outcomes and maintain a performant data platform

• Use best engineering practices such as version control system, CI/CD, code review, pair programming

• Design, build, and maintain pipelines in Enterprise Data Warehouse to ensure reliable business reporting

• Build platform solutions that provide practical consistency and operability

• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery

• Work with data and analytics experts to strive for greater functionality in our data systems 

What you bring to the role:

Basic Qualifications

• 3+ years of platform data engineering experience building, working & maintaining data pipelines and processes on big data environments

• Production experience working with GCP, AWS, Kubernetes, Airflow, Kafka, Terraform, BigQuery

• Intermediate experience with any of the programming language: Python, Go, Java, Scala, we use primarily Python

• Advanced working SQL knowledge and experience working with Cloud columnar databases (Google BigQuery, Amazon Redshift, Snowflake), query authoring (SQL) as well as working familiarity with a variety of databases

• Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc

• Familiarity with processes supporting data transformation, data structures, metadata, dependency and workload management

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Preferred Qualifications

• Extensive experience with Bigquery or similar cloud warehouses (Snowflake, Redshift)

• Demonstrated experience in one or many business domains

• Knowledge in python

What does our data stack looks like:

• ELT (Bigquery, dbt, Airflow, Kafka)

• BI (Tableau, Google Data Studio)

• Infrastructure (GCP, AWS, Kubernetes, Terraform, Github Actions)

#LI-BP1

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The Poland annualized base salary range for this position is zł198,000.00-zł340,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.