The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services.  We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of near 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

Responsibilities:

• Maximize value delivery while maintaining functional and technical quality.
• Foster a comfortable and motivating work environment through servant leadership.
• Align team objectives, strategy, and roadmap with customer and stakeholder needs.
• Manage risks and address blockers within the team.
• Implement and maintain visualization, backlog, and portfolio traceability.
• Monitor strategy execution and manage deviations from the plan.
• Promote team health and continuous improvement.
• Develop individual team members' careers.
• Establish and utilize performance and satisfaction metrics.
• Define and monitor development lifecycle metrics, resolving inefficiencies.
• Ensure cultural alignment between collaborating companies.
• Measure and optimize team work capacity.
• Assist technical leaders in implementing good engineering practices.
• Establish effective communication channels internally and externally.
• Foster collaboration with enabler teams to prevent initiative blockers.

Day-to-Day activities:

• Maintain open communication with the team through group sessions and one-on-one meetings to understand their current situation, motivation levels, and challenges, fostering a trusting environment.
• Review metrics with the team to identify areas for improvement and define action plans.
• Assist in resolving team impediments, escalating to the Product Owner or Vertical Leader when necessary.
• Facilitate Scrum events and ensure team members understand their purpose and value.
• Efficiently organize and facilitate Scrum events, assisting in achieving their objectives.
• Collaborate with the Product Owner on various issues such as backlog health, team objectives, roadmap planning, epic definition, dependencies, and improvement opportunities.
• Maintain communication with Scrum Masters from other teams within the same vertical and with the Lead Scrum Master on dependency management.
• Ensure proper data loading, workflows, sprint planning, statuses, and JIRA reports.
• Ensure compliance with Definition of Ready (DoR) and Definition of Done (DoD) criteria.
• Conduct workshops with the team to promote and implement best practices.
• Promote synergy and best practices within the area.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Must-have Skills

• Background in product development and agile methodologies.
• Knowledge of various agile approaches such as XP, Scrum, Kanban, Nexus, LeSS, SAFe, etc.
• Familiarity with build/deployment pipelines and related tools, including experience with CI/CD.
• Extensive experience collaborating with Agile teams, including working with SCRUM and Kanban in product-focused environments.
• Understanding of modern software development practices and techniques, including TDD, BDD, DDD, and API First.
• Experience in delivering programs, projects, or products.
• Management experience, preferably in software development projects.
• Demonstrated ability to resolve problems and risks collaboratively in cross-functional settings.
• Familiarity with team and product metrics to drive continuous improvement.
• Knowledge of developing continuous integration models.
• Proficiency in conflict mediation and providing support to teams through various dynamics.
• Ability to support and empower different roles within the team.
• Strong experience with the following tech skills:: 
• Power BI, Jira, Confluence, Valhalla, Structure, Figma, Dashboards y análisis de métricas, Miro, Windows Office, Teams.
• Strong leadership and managerial skills with appropriate experience.
• Exceptional communicator.
• Fluent English speaker.
• Additional soft skills: 
• Perfection orientation and attention to detail, Analysis and problem solving., Teamwork, Analytical thinking, Proactivity, Negotiation skills, Transparency, Self-demanding, Flexibility.

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees. 

Our Culture

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning, Udemy, and in-house technical bootcamps developed by our experts in the field. In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. Prior to COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe to do so. 

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.