Senior Analyst - Data Operations (Zambia)

Location: Lusaka

Time Type: Full time

Job Description

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Team Overview

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

The Snr. Analyst role is focused on supporting TransUnion by providing consultation to data providers and internal stakeholders ensuring timely and accurate processing of data, and executing specific functions associated with data on the TransUnion database and the management thereof. You will manage and analyse data files in various layouts with a view to identifying and addressing deficiencies in data quality, proposing changes to data processing routines to optimize the functions within the department and enhancing and maintaining the department’s integrity by participating in projects which are either internally initiated or industry driven.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

 

Role Overview And Core Responsibilities

• Bachelor’s degree certificate or diploma in fields such as computer science, data management, information science, with a 2-3 years’ experience in data management, and analysis.
• Proficient in MS Excel, SQL, Python/R, Tableau/power BI.
• Ability to interact at different levels.
• Strong customer service skills.
• Analytical skills to understand and work with complex data sets
• A proactive, self-starter mindset with the ability to work independently and drive initiatives.

 

Required Knowledge And Experiences

• Demonstrate experience in an information technology/data analysis/data management role.
• Research and investigate complex data queries and in turn provide timeous accurate solutions back to the relevant stakeholder
• May be required to write specifications and communicate resolution of reported data or process issues to the various stakeholders either as part of a project or on an ad hoc basis
• Contribute to review and enhancing of processes to achieve optimal acquisition functionality. Responds to incoming requests from stakeholders. 
• Use various tools including SQL, Python, etc. to conduct in-depth data analysis to address any date related queries or defects that may arise either due to internal systems or other extraneous factors
• Identify, monitor, manage and advise clients on solutions for any deficiencies in their data, were possible to optimise the quality of the submitted data, and ensure effective uploads by the bureaus
• Engage, participate, partner and support various projects on an ongoing basis according to project deliverables.
• Perform user acceptance testing on projects as part of the department’s acceptance of project outcomes

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company’s Employment Equity plan and targets.

If you do not hear from TransUnion within three weeks of applying, please consider your application unsuccessful.

TransUnion Overview:

At TransUnion, our Workforce for Good is built on purpose, impact, and opportunity. We empower our people to grow, innovate, and make a meaningful difference for our communities and customers all while being supported to thrive both professionally and personally. With a strong focus on flexibility, wellbeing, and collaboration, you’ll work with exceptional people across the globe, pioneering products, and cutting‑edge technology that truly matters.

At TransUnion Africa, you’ll join a purpose‑driven organisation that invests in its people through competitive rewards, comprehensive benefits, and meaningful career development. We offer permanent work‑from‑home flexibility, wellbeing support for you and your family, and access to global exposure and accredited learning so you can grow your career while maintaining balance.

TransUnion Job Title

Sr Analyst, Data Operations