Operations Data Scientist

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team :
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As a Data Scientist in TikTok's Trust and Safety team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents. You will partner with a variety of stakeholders across the product, operations, policy, and engineering teams - both locally and globally.

Responsibilities :
- Work closely with operations managers and other cross-functional teams to identify opportunities to drive operational improvements in efficiency and quality
- Analyze large data sets using statistical techniques to generate insights and make predictions.
- Design and implement reporting dashboards and the associated data pipeline to deliver insights and improve the workflows of internal teams.
- Build predictive models to optimize Operations Trust and Safety metric performance
- Develop tools and frameworks to support A/B testing and experimentation to drive growth.
- Work with data engineers to develop data pipelines and ensure data quality.
- Stay up-to-date with the latest data science techniques and technologies.
- Communicate complex findings and insights to stakeholders across the organization.Minimum Qualifications:
- Master's or Ph.D. in Computer Science, Mathematics, Statistics, or related fields.
- At least 5 years of experience in a data science role, preferably in a product-focused environment.
- At least 3 years of experience working in operations and know operational metrics
- Expertise in statistical techniques, such as causation/correlation, decision trees, regression analysis etc.
- Proficiency in programming languages such as Python, R, and SQL.

Preferred Qualifications:
- Experience with data visualization tools and techniques.
- Strong communication and collaboration skills.
- Experience with A/B testing and experimentation.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.