Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Main Responsibilities:
Support in defining baseline security standards for Sprinklr products with deployments on AWS, Azure, and GCP.
Support in driving Sprinklr’s Secure Software Development Lifecycle with a focus on product, infrastructure and cloud security
Partner with Engineering/R&D, DevOps, peers and security champions on all things product security.
Identify opportunities for security tooling and automation with a goal of translating the security standards into policy as code.
Ideate, prototype and experiment with tools with a goal to scale Sprinklr’s cloud first architecture.
Help improve security tooling, processes and how product teams approach deployment in their day-to-day work.
Be a security advocate and subject matter expert within the organization and be able to effectively communicate security risk and concepts to both technical and non-technical audiences. Collaborate closely with the Security, Legal, and R&D/Engineering teams to create a committed roadmap for security fixes and enhancements. Roll up your sleeves in urgent or reactive situations.
Must have qualifications:
Knowledge about storage, compute and network services in AWS, Azure and/or GCP
Knowledge about securing cloud services - (VPC/VNET, S3 or similar, Cloud Network Security, IAM, Logging and Auditing in Cloud, DNS, SMTP and Datastores)
Knowledge about Security Services offerings in Cloud
Knowledge about CIS benchmarks and controls for Cloud service providers and Operating systems
Knowledge about Disaster Recovery, High Availability and Encryption in Cloud
Version Control Tools: Gitlab / Github
Continuous Integration Tools: Jenkins
Continuous Deployment Tools: Chef, Ansible
Infrastructure as Code tools: Terraform, AWS Cloud Formation
Basics of Kubernetes administration and security
Containers: Docker
Operating Systems: Linux, MacOS, Windows
Data Lakes: Snowflake
API Tools: Postman
Scripting Language: Python / shell / SQL / JavaScript
Excellent communication skills
Experience in understanding vulnerabilities, triaging them and providing remediation guidance to development
Good to have
Experience with CNAPP, CSPM, CWPP, CIEM, DSPM, KSPM, IaC Scanning and Vulnerability Management solutions
Application Security: OWASP, Secure coding practices, vulnerability scanning, penetration testing
Collaboration and Communication: Agile, Scrum, Jira, Confluence
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
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