Lead ProdSec Engineer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

About Sprinklr : Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Sprinklr is currently looking out for people like you who can add immense value to our organization. Your profile really stands out and we would love to get in touch with you to get to know you better.

Title: Product Security Engineer - Lead

Experience Required: 5-8 Years

Required Educational Qualification: BE/ B.Tech

Job Description Summary:

As a lead penetration tester, you will assume a pivotal position within the product security vertical, contributing significantly to the development of Sprinklr's product security program. Your responsibilities will involve defining the technical strategy and vision for the program, ensuring its alignment with industry best practices and regulatory standards.

In this role, you will need to demonstrate a passion for building, breaking, consulting, educating, and assessing risk across diverse technologies. Your ability to delve deeply into complex technical issues while maintaining a broad perspective will be essential for success in this position.

If you thrive in challenging environments and have a proven track record in pen-testing think, this opportunity will undoubtedly pique your interest. Join us in our mission to safeguard Sprinklr's cloud infrastructure and protect our clients' sensitive data.

Job Description:

As a Product Security Engineer - Lead, you will: 

• Lead and oversee penetration testing activities, including scoping, planning, execution, and reporting.
• Develop and implement comprehensive penetration testing methodologies and frameworks.
• Mentor and guide junior penetration testers, providing technical expertise and leadership.
• Conduct in-depth security assessments of web applications, mobile applications, APIs, and network infrastructure.
• Utilize a variety of penetration testing tools and techniques to identify and exploit vulnerabilities.
• Generate detailed reports outlining findings, impact assessments, and remediation recommendations.
• Collaborate with stakeholders to prioritize security risks and develop effective mitigation strategies.
• Stay current with emerging security threats, trends, and best practices through continuous learning and research.
• Ensure compliance with regulatory requirements and industry standards such as OWASP, NIST, and PCI DSS.
• Drive continuous improvement initiatives to enhance the organization's overall security posture.

Required Skills:

Must have

• Version Control Tools: Git
• Operating Systems: Linux, MacOS, Windows
• API Tools: Postman
• Testing Tools: Burpsuite pro, Frida.
• Scripting Language: Python, bash, JavaScript or Golang. (You must be highly proficient in developing scripts and working POCs (Proof-of-concept))
• Excellent communication skills (Written and Verbal)
• Experience in in-depth understand of vulnerability classes, triaging them and offeringtechnical remediation guidance to development teams.

Good to have

• Application Security: OWASP (Open Web Application Security Project), CWE, Secure coding practices, vulnerability scanning, penetration testing, security automation.
• Collaboration and Communication: Agile, Scrum, Jira, Confluence
• Cloud Computing Services: AWS, GCP, AZURE
• Experience in VIOP security testing

Why you should Join Sprinklr:

• We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
• We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
• We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside

Know More about us: Sprinklr: Unified Customer Experience Management Platform | Sprinklr

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.