Project Manager of Governance Client Services

Nasdaq (Nasdaq:NDAQ) is a leading global provider of trading, clearing, exchange technology, listing, information and public company services. Through its diverse portfolio of solutions, Nasdaq enables customers to plan, optimize and execute their business vision with confidence, using proven technologies that provide transparency and insight for navigating today's global capital markets. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries, and 1 in 10 of the world's securities transactions. Nasdaq is home to approximately 4,000 total listings with a market value of approximately $15 trillion. To learn more, visit: http://www.nasdaq.com

Business Unit:
Nasdaq provides corporate governance solutions for corporate and not-for-profit boards.

The Team:
Nasdaq’s Board Engagement team seeks a detail-oriented professional to join its Project Management team as we integrate digital solutions for the governance world. We are a potent team of corporate governance experts, technology specialists, and attorneys based out of our office in Greensboro, NC.

Your role and responsibilities:

• Responsible for maintaining a client book of business in the Corporate Governance sector
• Establish project timelines and expectations for clients including onboarding, project delivery, and follow up of Director and Officer / Board Evaluation Questionnaires
• Primary contact for client phone and email communications
• Responsible for client relationship, opportunities, and expectations
• Interact & assist clients on a one-on-one basis
• Interact with all intern stakeholders concerning the delivery of project delivery
   

You will need the following skills and experience:

• Bachelor’s degree
• 1-5 years of experience in a formal business setting with client communication experience.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, etc.)
• Proficiency in Adobe Suite
• Proven track record of superb attention to detail and accuracy (particularly in formatting documents, proofreading, and client communication)
• Demonstrated ability to maintain confidentiality of sensitive information
• Computer savvy and ability to learn new technologies quickly
• Ability to manage multiple client projects and communicate status to colleagues
• Works well under pressure when required to meet time-sensitive deadlines
• Good interpersonal skills and comfort collaborating with team members and all members of management
• Commitment to adhere to all company policies and procedures
• Energetic, strong work ethic and an interest for working within and contributing to a unique company culture

And it would be great if you have experience with:

• Experience in copywriting, editing, publishing, proofreading, or similar capacity
• Experience in Corporate Governance Sector
• Experience with Director & Officer Questionnaires or other high level Corporate Governance projects
• Experience in bookkeeping, accounting, research, or similarly quantitative capacity
• Experience working in Salesforce or similar CMR tool
• Experience working in Project Management tools such as Wrike or Monday
• Microsoft Office Advanced Skills in Excel
• Adobe / INET Comparison Advanced Skills
• Comfortable working from a home environment due to COVID-19

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $52,100 - $86,800. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.