Senior Staff Engineer, CRM Dynamics 365 Technical Architect

Location: Pune, in

Company Description

👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Job Description

REQUIREMENTS:

• Total Experience 9+ years
• Strong experience in Microsoft Dynamics 365 CRM implementations and technical architecture
• Strong hands-on expertise in Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse
• Proven experience in end-to-end solution architecture, technical design, and enterprise application development
• Strong expertise in C#, .NET, JavaScript/TypeScript, plugins, workflows, custom APIs, and Dynamics 365 extensibility
• Strong understanding of system integrations using REST APIs, Web APIs, OData, and Azure services
• Hands-on experience with Azure DevOps, CI/CD, source control, ALM, and Dynamics 365/Power Platform deployment strategies
• Strong understanding of Azure services such as Azure Functions, Logic Apps, Service Bus, and API Management
• Experience in data architecture, data migration, integration patterns, and Dataverse data modeling
• Strong understanding of Dynamics 365 and Power Platform security, governance, performance, and environment management
• Experience working in Agile/Scrum and DevOps environments
• Excellent analytical, problem-solving, communication, and stakeholder management skills
• Ability to work collaboratively with cross-functional, distributed, and global teams
• Relevant Microsoft certifications in Dynamics 365, Power Platform, or Azure are preferred

RESPONSIBILITIES:

• Lead end-to-end technical design and solution architecture for Microsoft Dynamics 365 CRM and Power Platform implementations
• Translate business and functional requirements into scalable, secure, and high-quality technical solutions
• Define solution architecture, technical designs, architecture diagrams, and implementation blueprints
• Lead and provide technical oversight across design, development, testing, deployment, and production support
• Perform hands-on development and provide technical guidance on plugins, workflows, custom APIs, JavaScript/TypeScript, C#, and .NET components
• Define and enforce coding standards, architecture principles, development guidelines, and best practices
• Architect and govern integrations between Dynamics 365, Power Platform, ERP systems, and third-party applications using REST APIs, Web APIs, OData, and Azure services
• Define data models, data migration strategies, integration patterns, and data governance approaches
• Design and oversee Azure-based integration solutions using services such as Azure Functions, Logic Apps, Service Bus, and API Management
• Provide technical leadership and mentorship to development teams and conduct architecture, design, and code reviews
• Act as the primary technical liaison between business stakeholders, functional teams, enterprise architects, and delivery teams
• Ensure solutions adhere to enterprise standards for security, scalability, performance, compliance, and maintainability
• Manage solution lifecycle, source control, branching strategies, CI/CD pipelines, and automated deployments using Azure DevOps
• Define and oversee Dynamics 365 and Power Platform environment strategies, release management, and application lifecycle management (ALM)
• Troubleshoot complex technical and production issues, perform root cause analysis, and implement sustainable solutions
• Identify technical risks, dependencies, and performance bottlenecks and define appropriate mitigation strategies
• Prepare and maintain technical architecture and design documentation and ensure effective knowledge transfer across teams
• Drive continuous improvement, optimization, reuse, and adoption of best practices across Dynamics 365 and Power Platform solutions

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.