Application Developer

Location: remote

Work Location: remote local

• Relationship Management Administration & Customization
• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
• Maintain and improve customer-facing Power Pages / Power Apps portals.
• Customize entities, workflows, forms, and dashboards to meet business requirements.
• Manage user roles, permissions, and security settings.
• Monitor system performance and troubleshoot issues.

• Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation.
• Support data integration between Dynamics365 Dataverse and other enterprise systems.
• Assist teams in developing PowerBI reports and dashboards to support relationship management business intelligence needs.

• Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions.
• Maintain and abide by corporate relationship management change-management process.
• Provide training and documentation for end-users.
• Collaborate with IT and business teams to ensure relationship management alignment with organizational goals and enterprise architecture standards.

• 5 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM.
• Demonstrated expertise in API architecture and integration patterns, with the ability to consume, orchestrate, and expose Microsoft Dynamics data across the broader application ecosystem
• Proficiency in the following CRM modules: Sales, Service, and Marketing.
• Strong understanding of CRM architecture, integration and customization.
• Strong knowledge of data integrity best practices. Ability to proactively identify, rectify and prevent quality issues.
• Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse.
• Experience with PowerBI and Dynamics365 reporting and data visualization preferred.
• Working knowledge of CRM application security standards and best practices.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Team Cooperation - maintain positive, cooperative attitude with all employees of MTSI and all customers.

• Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.