QA Technician 2 - 1st Shift

Location: Ludlow, MA, United States

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools
When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.

Your Role at KIK
We are seeking a Quality Assurance Technician 2, you will perform a broader range of analytical and physical tests on raw materials, in process, and finished goods, and take active ownership of documentation, retains, and routine investigations. You will interpret data, communicate results to production, and help maintain accurate lab systems, calibration, and retain programs.

This is a 1st shift position with shift hours being Monday-Thursday 6:00am-4:00pm with overtime on Fridays as needed. The pay rate for this role is $22.00. This facility is in Ludlow, MA 01056.

What You’ll Do

• Perform and complete analytical methods (including titrations and other wet chemistry) in accordance with company procedures and project guidelines, ensuring timely and accurate results.
• Test raw materials and finished products for physical and chemical properties to verify adherence to quality specifications and drawings/specs.
• Document findings, conclusions, and recommendations clearly in lab notebooks, spreadsheets, and quality systems; communicate out of spec conditions to production and quality leadership.
• Maintain the Quality Retain / First Sample Retention Program, ensuring correct labeling, storage, and disposition of retains and test samples.
• Maintain laboratory cleanliness and organization; order and track lab supplies and reagents as directed.
• Perform routine instrument checks and basic calibrations (balances, pH meters, titration equipment, etc.) and document calibration activities.
• Participate in internal investigations and basic root cause analysis for non conforming product, documenting test data and supporting corrective actions.
• Support safety and housekeeping initiatives, following all lab and plant safety programs.

What You’ll Bring

• High school diploma or GED required; Associate degree or college chemistry coursework strongly preferred.
• 2 or more years of quality, lab, or QA experience in a manufacturing or chemical environment, including hands on wet chemistry or analytical testing.
• Ability to read and interpret technical documents, product specifications, drawings, and SOPs.
• Proficiency with Microsoft Excel and Word for data entry, trending, and basic reporting.
• Strong documentation skills, attention to detail, and ability to manage multiple tests and priorities in a fast paced environment.
• Ability to work in an industrial environment with fumes/chemicals while wearing required PPE; able to stand for extended periods and lift up to 50 lbs with assistance.

What You Will Get
KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.

About KIK
We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America’s largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, South Africa, and Australia. We are known for our portfolio of notable brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals. We are also the #1 producer in North America of store-brand bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.

Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.
Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.

KIK is an Equal Employment Opportunity employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran or uniformed services status, sexual orientation, gender identity or expression, marital status, genetic information or any other status protected by law.

KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.

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