Assistant Security Manager

Location: Four Seasons Bali at Jimbaran

Time Type: Full time

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means "beautiful hill".

About the role:
The Assistant Security Manager supports the Director of Security in ensuring a safe and secure environment for guests, employees, visitors, and resort assets. This role is responsible for supervising daily security operations, implementing safety and emergency procedures, leading the Security team, and promoting a culture of safety throughout the resort.

What you will do:

• Assist in managing the day-to-day operations of the Security department.

• Supervise, coach, and develop the Security team to maintain the highest service and safety standards.

• Ensure the safety and security of guests, employees, contractors, and resort property.

• Implement and maintain security policies, procedures, and preventive safety programs.

• Coordinate emergency response procedures, including fire, medical, evacuation, and natural disaster preparedness.

• Conduct regular inspections of CCTV, access control, fire protection, and other life safety systems.

• Investigate incidents, accidents, thefts, and security-related matters, ensuring accurate documentation and timely reporting.

• Monitor compliance with local regulations and Four Seasons standards related to safety, health, and security.

• Collaborate with other departments to identify and mitigate operational risks.

• Conduct security awareness training and emergency drills for employees.

• Prepare schedules, performance evaluations, and departmental reports as required. 

What you bring:

• Minimum of 3 years' experience in a supervisory or management role within hotel or resort security.

• Previous luxury hospitality experience is highly preferred.

• Strong leadership, communication, and interpersonal skills.

• Excellent written and spoken English.

• Diploma or Bachelor's degree in Hospitality Management, Security Management, or a related field.

• Possession of a Gada Madya Certificate is preferred.

• Knowledge of CCTV systems, access control systems, fire and life safety equipment, and emergency response procedures.

• Strong investigative, analytical, and problem-solving skills.

• Ability to remain calm under pressure and respond effectively to emergencies.

• Proficient in Microsoft Office applications and security reporting systems.  

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Employee Discount for stays at any Four Seasons worldwide

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals