Product Specialist Advisor

Location: Wood Village, OR

Time Type: Full time

Job Description

Camping World is seeking a Product Specialist Advisor for our growing team.

At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

What You’ll Do:

• Daily interaction with customers to promote specialized product needs and installations

• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation

• Maintain and update prepayment logs and keep customers apprised of work progress

• Schedule installation appointments with designated service staff members

• Monitor daily parts traffic and receive parts for installations

• Inspect vehicle to ensure proper parts are ordered

• Provide excellent overall customer service

• Maintain a safe and clean work area for customers and coworkers

• May cross train to perform other duties as necessary

What You’ll Need to Have for the Role:

• High School diploma or GED equivalent preferred

• At least one year of sales experience is preferred

• At least one year of previous RV or camping product is preferred but not required

• Ability to work daily on a computer and perform internet searches as needed

• Excellent organization and follow up skills are required

• Knowledge of Service Department procedures and policies is preferred

• A valid driver's license may be required

• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

• Periods of standing, stooping, crawling, and bending