Principal Software Engineer

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

We are seeking a highly skilled and experienced Senior Engineering Manager to drive our next generation Configure, Price and Quote [CPQ] platform. The ideal candidate will have a strong engineering background with engineering and product development expertise in cloud-native architectures, UI/UX frameworks, database scaling, and domain knowledge in CPQ, billing, subscription management, consumption based business processing, and e-commerce experiences. This role requires someone who has successfully enabled large-scale product development and led engineering teams in creating next-generation architecture. Additionally, experience with rules-driven and BPM frameworks, API-led design, business API context and front-end technologies is essential. A deep understanding of the technology components necessary to build a scalable architecture for a Configure, Price, Quote (CPQ) application is also required.

What you’ll do

• Enable large-scale product development by setting engineering direction, fostering innovation, and ensuring alignment with business goals.
• Lead and manage engineering teams to design, develop, and deploy cutting-edge technology solutions.
• Provide technical leadership and domain expertise in CPQ (Configure, Price, Quote), billing, subscriptions, consumption, and e-commerce to guide product development and architecture decisions.
• Mentor and develop engineers, promoting a culture of continuous improvement and technical excellence.
• Drive the development of scalable and resilient cloud-native architectures to support Zuora’s product offerings.
• Oversee database scaling strategies to ensure high performance and reliability for large-scale applications.
• Collaborate with UI/UX engineering teams to implement frameworks that enhance user experience and interface design.
• Implement and integrate rules-driven and BPM (Business Process Management) frameworks to build an application architecture that’s business friendly and extensible.
• Lead API-led design initiatives and ensure effective integration of business APIs to support diverse business contexts.
• Work closely with cross-functional teams, including Product Management, Marketing, and Customer Success, to deliver high-quality solutions that meet market demands.
• Stay current with industry trends and emerging technologies to drive continuous improvement and innovation within the engineering team.
• Thorough understanding of the technology components necessary for building a scalable CPQ application, including

Backend Technologies:

• Microservices architecture for modular, flexible, and scalable development.
• RESTful APIs and GraphQL for efficient communication and data exchange.
• Cloud platforms (e.g., AWS, Azure, Google Cloud) for robust infrastructure and scalability.
• Containerization technologies (e.g., Docker, Kubernetes) for efficient deployment and management.
• High-performance databases (e.g., PostgreSQL, MongoDB, Cassandra) for reliable data storage and retrieval.
• In-memory data stores (e.g., Redis, Memcached) for fast data access and caching.
• DevOps tools (e.g., Jenkins, GitLab CI/CD) for automated testing, integration, and deployment.
• Security frameworks and tools (e.g., OAuth, JWT, SSL/TLS) for ensuring data privacy and protection.

Frontend Technologies:

• Modern JavaScript frameworks (e.g., React) for building responsive and dynamic user interfaces.
• HTML5 and CSS3 for structuring and styling web applications.
• State management libraries (e.g., Redux) for managing application state.
• Front-end build tools (e.g., Webpack, Babel) for optimizing and compiling front-end assets.
• UI component libraries (e.g., Material-UI) for consistent and reusable UI components.

Your experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 12+ years of experience in engineering leadership roles, with a focus on cloud-native architectures and large-scale product development.
• Proven experience in database scaling and optimization techniques for high-traffic applications.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and make data-driven decisions.
• Passion for innovation and a deep understanding of the technology landscape.
• Strong knowledge of UI/UX frameworks and best practices.
• Demonstrated domain expertise in CPQ, billing, subscriptions, usage, and e-commerce.
• Track record of leading engineering teams to create next-generation architecture and delivering successful large-scale projects.
• In-depth experience with rules-driven frameworks and BPM frameworks.
• Expertise in API-led design and developing business APIs.
• Familiarity with microservices architecture, RESTful APIs, GraphQL, cloud platforms, containerization technologies, high-performance databases, in-memory data stores, DevOps tools, and security frameworks.
• Proficiency with front-end technologies, including modern JavaScript frameworks, HTML5, CSS3, state management libraries, front-end build tools, and UI component libraries.

Nice to haves:

• Experience in the subscription economy or related industries.
• Familiarity with competitive CPQ platforms .
• Knowledge of CPQ industry trends and insight about next generation monetization concepts.

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical  insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.