In this role, you will:
- Be the point of contact for SDMA for field operational safety issues. Triage the issue and lead/support the issue resolution process. Be available to support onsite issue investigation and resolution with short notice.
- Lead field safety investigations for events that occur during operations & service
- Conduct root cause analysis using industry-standard methodologies (5-why, fault tree, fishbone analysis, FMEA, CAST, etc.)
- Recommend corrective action plans (short and long-term) and safety strategies based on investigation findings and align with cross-functional stakeholders (engineering, operations, legal, safety policy, manufacturing, etc.) to define the solutions. These corrective action plans could include engineering solutions in hardware and software, as well as operational mitigations and process improvement
- Continuously track engineering and operational solutions to closure within SDMA
- Ensure continuous feedback loop to Systems Safety Operations & Service to improve and refine operational safety requirements
- Proactively identify potential safety hazards in Zoox’s field operation of autonomous driving as a service through structured predictive safety analysis and review of historical operational data.
- Be a part of the rotational on-call engineering team during milestone launches and operations.
- Brief and report to executive teams
Qualifications
- BS degree in a relevant engineering field
- Have minimally 2-3 years of experience in deploying and managing complex field operations in relevant domains
- Hands on experience with incident investigations
- Systems engineering and systems safety training
- Experience in identifying and mitigating issues in real-world operations
- Possesses excellent EQ with an empathetic communication style that fosters connection, collaboration and motivation
- Track-record in managing complex cross-functional projects
Bonus Qualifications
- Have senior leadership experience (5+ years) in deploying and managing complex field operations in relevant domains
- Working experience in automotive industry or the autonomous driving technology industry
- Working level experience with safety critical systems
- Familiarity with industry safety standards such as MIL-STD-882, ISO 26262, ISO 21448, etc.
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