Solutions Engineering Architect

What You Can Expect

In this role, you contribute to Workvivo’s success by understanding our Enterprise customers’ needs and requirements. You are a storyteller at heart, delivering a compelling, well-researched and targeted “Demo” of our product for the desired future state of the business. As we scale activities across EMEA, you will leverage the tools and resources available to you, to accelerate sales opportunities and pipeline creation for Enterprise clients. You will lead responses to Request for Information (RFI) & Request for Proposals (RFP), and deliver evaluations (Eval) & Proof of Concept (POC).

About the Team

Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.

Responsibilities

• Owning and lead the solution sales activities within the sales process to achieve the “Technical Win”.

• Following solution sales best practices to develop a clear understanding of the customer’s business and people practices.

• Delivering a compelling, well-researched and targeted “Demo” of the Workvivo SaaS product for the desired future state of the business.

• Leading Workvivo responses to Requests for Information RFI and Requests for Proposals RFP.

• Leading the delivery of Evaluations (Eval) and Proof of Concept (POC).

• Collaborating with internal Workvivo Teams. Provide feedback on evolving customer requirements and market trends proactively to the Product Team.

• Collaborating with the Workvivo Partner Team to support partner sales and technical enablement programs.

• Sharing best practices with your solutions consulting peers and assigned Sales Director(s).

What we’re looking for

• 5+ years experience as a Solutions Engineer, with exposure and experience with Enterprise clients

• Have drive, ambition, and a positive attitude.

• Demonstrate trusted advisor status by demonstrating a solid understanding of the Customers business objectives.

• Able to take responsibility for the problem statement and work collaboratively to resolve issues in a timely manner.

• Have ownership and responsibility, proactively make suggestions and is comfortable leading internal projects, ability to function effectively in ambiguous circumstances.

• Able to work to deadlines and be comfortable with juggling various tasks of a different nature.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.