Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission…
We are seeking a Staff Platform Engineer to join our growing team. In this role, you will drive the design, development, and maintenance of our design system that ensures consistency, scalability, and efficiency across our web applications. You will collaborate with cross-functional teams, including designers, product managers, and engineers, to build tools, libraries, and frameworks that empower product teams to create seamless, high-quality, and user-centered experiences.
You’ll enjoy this role if you are…
- Driven by impact. You’re motivated by the opportunity to create systems that improve both team efficiency and user satisfaction.
- Autonomous and proactive. You thrive in environments where you can take ownership, solve problems creatively, and bring ideas to life.
- A systems thinker. You love tackling complex problems by building elegant, modular, and maintainable solutions.
- Collaborative and empathetic. You’re passionate about building relationships and enjoy working closely with designers, engineers, and stakeholders.
- Detail-oriented yet pragmatic. You balance perfection with pragmatism, understanding when to focus on polish and when to deliver quickly.
- Humble yet confident. You value feedback, seek growth, and approach challenges with a sense of humor.
Your day to day is…
- Taking full ownership of Zocdoc’s design system, driving its evolution to meet the needs of a growing platform.
- Collaborating closely with designers to translate visual and interaction patterns into reusable, accessible components.
- Partnering with engineers to implement scalable systems that improve developer experience and product consistency.
- Ensuring accessibility standards are met and championing inclusive design practices across teams.
- Establishing best practices for design system adoption, usage, and contribution across the organization.
- Building and maintaining strong relationships with cross-functional teams to align on goals and priorities.Mentoring and supporting team members, fostering a culture of learning and innovation.
You’ll be successful in this role if you have…
- A passion for creating equitable, inclusive, and user-centered design systems that make a meaningful impact.
- 7+ years of meaningful experience in front-end development, with a strong focus on design systems and component libraries.
- Expertise in modern front-end technologies such as React, TypeScript, and CSS-in-JS solutions (e.g., Emotion or Styled Components).
- A deep understanding of accessibility (WCAG) standards and a commitment to inclusive design.
- Strong collaboration skills, with experience working closely with designers and engineers.
- An entrepreneurial mindset with a bias toward action and problem-solving.
- Excellent communication skills, ensuring all stakeholders are informed, engaged, and aligned.
- A learning mindset and humility - treating everyone with respect and valuing diverse perspectives.
Benefit..
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- Daycare/creche facility for kids
- The chance to create a better healthcare experience for millions of patients!
- Corporate wellness programs with Headspace
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave (over 5 years)
- Annual sponsored health check-ups
- Zocdoc is certified as a Great Place to Work 2024-2025
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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