Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
As a Senior Software Engineer on Zocdoc’s Interoperability team, you’ll own end-to-end interoperability platform initiatives—from initial scoping and architecture to deployment and ongoing optimization. Working closely with Product, Product Analytics, and other cross-functional engineering teams, you’ll design scalable solutions that bring healthcare data together under one seamless ecosystem. By building a robust platform, you’ll empower millions of patients and providers to easily access and exchange healthcare information, directly advancing Zocdoc’s mission to put power in the hands of the patient.
You’ll enjoy this role if you are…
- Motivated by solving complex interoperability challenges in a constantly evolving healthcare environment
- Passionate about building fully scalable platforms with the latest technologies
- A hands-on technical leader who balances individual contribution with mentoring others on the team
- Energized by cross-functional collaboration, working closely with product managers, third-party vendors, and other engineering teams
- Comfortable with ambiguity, especially when dealing with under-documented or legacy systems
- Excited to create lasting impact, seeing your solutions shape the daily experiences of patients and providers
Your day to day is…
- Leading the development and rollout of robust interoperability platform features from concept to production, ensuring stable, scalable, and secure data flows across the healthcare ecosystem
- Collaborating with Product, Product Analytics, and cross-functional engineering teams building new healthcare products on top of our interoperability platform, delivering impactful solutions to patients and providers
- Leading architectural discussions and participating in code reviews to maintain high engineering standards
- Mentoring junior engineers, providing thoughtful feedback and fostering a learning environment
You’ll be successful in this role if you have…
- 5+ years of backend development experience designing and delivering APIs, ETL workflows, or microservices at scale
- A deep understanding of system design, data modeling, and performance optimization
- Demonstrated experience building user facing systems that scale
- A solution-oriented mindset—you can find creative ways to integrate with external systems, even when standard APIs aren’t available
- Demonstrated mentorship experience, having guided others in code reviews, architecture, and development best practices.
- Advanced communication skills—you keep stakeholders in the loop and tailor your approach to different audiences
Benefits:
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- Daycare/creche facility for kids
- The chance to create a better healthcare experience for millions of patients!
- Corporate wellness programs with Headspace
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave (over 5 years)
- Annual sponsored health check-ups
- Zocdoc is certified as a Great Place to Work 2022-2024
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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