Solution Architect - Bilingual (English/Spanish)

Location: Ciudad de México, CDMX, mx

Company Description

It's an exciting time at ZINIER! Fresh off of our Series A from Accel Partners (one of Silicon Valley’s premier VCs), we are currently expanding our rockstar Solution Development team. Our Solution Development team is on a mission to build an easy-to-use solution based on industry best practices and customer requests. We are looking for a bilingual Solution Architect to define the workflows, data models and UI for web and mobile pages. This role ensures that the end solution that is designed and sold to the client (including the different technical or service components) meets the client requirements.

Ideally you have demonstrated an excellent track record for transforming business needs into technical requirements, envisioning the end result based on customer needs and identifying opportunities to optimize the customer’s current process. You should be a technically savvy, customer friendly, detail-oriented person. Solution Architects who thrive in an agile, collaborative, global environment and love working with the best in class should apply.

Job Description

Responsibilities:

• Translate spanish-spoken meetings, notes and feedback into English for the english-speaking teams

• Translate english content, feedback, and documentation to Spanish for the customer to review

• Strong understanding of data models, relational database methodology, process flows and use cases

• Determine  technical constraints or limitations of proposed solution that is presented to the customer

• Experience gathering, writing and reviewing technical requirements documents

• Update requirements based on change requests or UAT feedback

• Plan environment with performance optimization and scalability in mind

• Work directly with clients to understand their needs, provide solution recommendations, and drive delivery of the solution

• Support pre-sales team in answering technical questions

• Able to translate business needs to technical requirements

• Collaborate with the Solution Developers to deliver a high quality system

• Coordinate with Implementation Managers to maintain project schedule, and mitigate any delays by accurately providing time and effort estimates

• Demonstrate technical leadership to deliver on-time/on-budget software by helping teams to accurately estimate effort

• Define and maintain technical implementation documentation

• Develop strong working relationships with other teams within the organization and foster cross team collaboration

Qualifications

Experience:

• Fluent in Spanish and English - reading, writing and speaking

• Bachelor’s Degree (preferably computer science or engineering) with Two to Four years related experience in a professional services / client-facing capacity

• Experience defining specifications for APIs and technical workflows

• Advanced experience writing user stories or technical documentation

• Good technical knowledge of different Enterprise applications, integration, workflows, databases, etc.

• Excellent knowledge of JavaScript, JSON & related technologies

• Ability to solve complex problems by applying creativity, innovation, and technical concepts.  

• Strong organization, time management and prioritization skills

• Experience with client services, project management, and solution delivery

• Ability to envision and design complex solutions

• High level of attention to detail, excellent follow through, and reliability

• Experience engaging with people across a variety of levels with diverse backgrounds

• PMP certification would be an advantage

• A commitment to doing the right things the right way

Additional Information

Personal Attributes:

• Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances

• Friendly, approachable and collaborative team player who enjoys working with people from across the globe

• Good listener, able to listen to prospect needs and propose a solution to resolve their pain points

• Capable of remaining positive and patient when under pressure

• Able to prioritize work in order to achieve optimal flow; must be able to manage stakeholder expectations and commitments

• Focused on customer happiness and environment optimization