Principal Product Manager, Multimodal & Vision AI

About the team

Eager to reinvent the way people find their next home? The Zillow Artificial Intelligence (AI) & Experience team is responsible for the development of novel models and experiences that strive to reinvent what it looks like to find and secure a home. Our goal is to reinvent home shopping through highly personalized, seamless experiences that are augmented with unique, rich media, insights, and action.

We build upon a foundation of quantitative and qualitative understanding of our customers to rapidly test, iterate, and launch customer experiences on the United States’ largest online real estate marketplace. Our team is staffed with applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.

About the role

Are you passionate about using the latest Multimodal AI to reinvent and radically simplify home shopping? We are seeking a highly experienced and technical Principal Product Manager to join our AI & Experiences team, focusing on growing Zillow's ability to observe and comprehend the world that surrounds home shopping (homes, neighborhoods, documents) through advanced multimodal AI.

At Zillow, we recognize that home shopping is inherently a multi-sensory experience. We are looking for a technical, visionary product thinker that can lead us through evolving our existing AI systems to build novel, scaled digital experiences that capture the richness of viewing a home and location in-person. This role will focus on advancing our capabilities across multiple modalities including: computer vision for property feature recognition and room classification, natural language understanding for property descriptions and user queries, multimodal fusion for richer property understanding, and document understanding and intelligence.

Key responsibilities include:

• Spearhead the strategic innovation and integration of multimodal and computer vision AI technologies across Zillow's customer-facing experiences, balancing brand-new innovation with practical deployment.

• Identify and complete key opportunities for creative customer experiences, developing innovative methods for buyers & renters to gain deeper insights into homes and locations.

• Develop and evolve our multimodal AI roadmap, ensuring alignment with both technical feasibility and customer value.

• Work closely with applied scientists, machine learning engineers, designers, and researchers to use Zillow's extensive real estate dataset for training models and developing experiences.

• Translate complex technical capabilities into valuable, high-impact user experiences, focusing on visual, textual, and spatial data streams.

• Lead cross-functional teams to deliver AI products from conception to production, ensuring robust model deployment, performance monitoring, and iterative improvements.

• Drive responsible AI practices, addressing challenges around data privacy, bias mitigation, and fair housing compliance.

• Stay informed about new technologies and industry trends to continuously push the team forward in innovative ways.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $186,700.00 - $298,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

This is a high-priority problem space, and the team needs an innovative, deeply technical, and self-starter Principal Product Manager who has experience with building complex, multimodal systems and solutions at scale.

• 8+ years in a D2C/B2C product management role leading and testing AI products at scale (millions of customers), with at least 3+ years focused on multimodal AI systems spanning computer vision, natural language processing (NLP), and multi-modal fusion architectures.

• Technical proficiency in modern AI approaches, encompassing: Previous involvement with foundational models, grasp of computer vision techniques (object detection, semantic segmentation, image classification), understanding of multimodal fusion methodologies for integrating data from various sources, knowledge of architecture supporting popular computer vision models, and awareness of Machine Learning Ops standard methodologies for large-scale AI systems.

• Track Record of Shipping Complex ML/AI Products: Demonstrated success in bringing computer vision or multimodal AI products from conception to production at scale. Experience with model deployment, integration of complex data pipelines that handle multiple input modalities (images, text, sensor data, etc.), performance monitoring, and iterative improvement cycles.

• Strong Product Sense in Solving in AI Applications: Ability record to translate raw technical capabilities into valuable, high-impact user experiences. Understanding of the possibilities and limitations of computer vision in a real customer context.

• Cross-Functional Leadership in Technical Environments: Collaborate with ML engineers, scientists, designers to make technical trade-offs, aligning with customer vision.

• Lead on 0 to 100 Products: Navigate ambiguity in a fast-paced setting, adapt to new technologies, apply rigorous learning and testing, and scale expertly.

• Responsible AI Champion: Experience addressing ethical considerations such as bias detection and mitigation, privacy preservation, and compliance with relevant regulations.

• Skilled communicator (both written and verbal) capable of explaining complex technical ideas to executive partners and technical audiences.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.