Senior Software Engineer
Zendesk: Transform Customer & Employee Service with AI Agents
Real job — pulled straight from Zendesk: Transform Customer & Employee Service with AI Agents’s careers page · Verified August 7, 2026 · No reposts.
Job description
Zendesk: Transform Customer & Employee Service with AI Agents is hiring a Senior Software Engineer — a full-time, remote role ($162k–$217k). Apply directly on Zendesk: Transform Customer & Employee Service with AI Agents's careers page below.
Senior Software Engineer
Location: Remote, California, United States of America, Remote, Illinois, United States of America, Remote, Texas, United States of America, Remote, Georgia, United States of America, Remote, Wisconsin, United States of America
Time Type: Full time
Job Description
Job Description
Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering, or closely related quantitative discipline.
Special Skill Requirements:
- Cloud native application development concepts, such as microservices
- Cloud computing technology, such as AWS
- Database fundamentals and SQL
- Elasticsearch
- Virtual machines and containers
- Distributed systems fundamentals, such as replication and fault tolerance
- Ruby on Rails; and Agile methodologies
- Unix CLI basics; and Git
Any suitable combination of education, training, and experience is acceptable. Experience can be gained through coursework, scholastic achievement, or work experience.
Notice of the Filing of the Application for Permanent Employment Certification
Contact Information: To apply, please submit resume (and reference the Case Number21-12915 at the bottom of this Notice) to: globalmobility@zendesk.com
This notice is being provided as a result of the filing of an Application for Permanent Employment Certification (ETA Form 9089). This Notice of Filing will be posted between 30 and 180 days before filing the permanent labor certification application. The employer intends to permanently employ a foreign national in the job opportunity described above. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor. The address of the Certifying Officer is: United States Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
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Frequently asked questions
What is the salary for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents?
The estimated salary range for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents is $162,000 - $217,000 USD per year.
Is Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents a remote job?
Yes, Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents is a remote position. Candidates in California, Illinois, Texas, Georgia, Wisconsin may be preferred.
What skills are required for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents?
The required skills for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents include: Microservices, AWS, SQL, Elasticsearch, Docker, Ruby on Rails, Agile, Unix, Git.
What is the seniority level for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents?
Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents is a Senior level position.
How do I apply for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents?
You can view the full description and apply for Senior Software Engineer at Zendesk: Transform Customer & Employee Service with AI Agents on EchoJobs: https://echojobs.io/job/zendesk-transform-customer-employee-service-with-ai-agents-senior-software-engineer-wjkgn.