Senior Frontend Engineer

Job Description

At Zendesk, we get excited about building software that delivers the ultimate customer experience. Our goal is to ship beautifully simple software. And we’re constantly innovating - no really, we can’t wait to outdo ourselves in the near future. Zendesk Explore is our analytics product. It is a complex business intelligence application, serving 100,000 customers, utilising data from over 500 million Zendesk users and 40+ external data source connectors. Explore is responsible for ingesting millions of records from the Zendesk product family and then allowing them to be queried and visualised at low latency - and all that at scale!

The Vega team is responsible for building customer facing applications in the Zendesk Explore product. We’re looking for a Senior Frontend Engineer, who would help us build and maintain the Explore Roles & Permissions system and other critical features for Explore customers.

What You Get To Do Every Day

• Work closely with the team of experienced Engineers, contributing to technical decisions.

• Work in an autonomous team being able to build and ship full stack features in Explore.

• Own and complete development tasks autonomously, demonstrating your commitment to deadlines and quality control.

• Contribute to tackling technical debt, showcasing a proactive approach to improving our codebase and systems.

• Participate in peer code reviews, encouraging a collaborative and learning-oriented environment within the team.

• Document your work and share knowledge with teammates, fostering a culture of open communication and continual learning.

• Engage actively with cross-functional teams, demonstrating your ability to communicate clearly and escalate issues promptly.

• Mentor junior engineers, promoting a supportive and inclusive team dynamic.

What You Bring To The Role

• You are motivated to “Get things done and make things better”. You have a desire to take projects over the finish line and iterate on the process on the next turn.

• Proven professional experience with JavaScript ES6, React, Redux, TypeScript, and Jest.

• Experience with Styled Components, Ant Design, and Monorepo is a bonus.

• Experience with Angular.js is a plus.

• A clear understanding of web application development concepts and best practices.

• Demonstrable ability to translate business requirements into technical requirements.

• Strong communication skills, with the ability to explain technical concepts to a diverse audience.

• A growth mindset, with the ability to receive and provide constructive feedback.

• A passion for learning, keeping up to date with industry trends, and implementing best practices.

• An adaptable nature, demonstrating your ability to handle change in a dynamic work environment.

What we offer

• You'll have a chance to grow by working with challenging problems and driving complex software projects. 

• Our team of passionate people enjoys what they do and is always willing to help. 

• We offer a high level of flexibility to adjust the workday to your needs and circumstances. 

• You can look forward to a competitive salary and a comprehensive benefits package.

#LI-BP1

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The Poland annualized base salary range for this position is zł198,000.00-zł340,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.