Remote Work: Yes
Provides technical expertise through product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing product specifications for the development and implementation of customer applications/solutions. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions.
This is Remote role and the individual can be located anywhere in the US. Ability to travel 50% with a possibility of as much as 75% in a given month
Responsibilities:
• Provides pre and post-sales technical support working with the customer from prior to the sale, through delivery and installation
• Prepares product specifications for implementation of customer solutions
• Supports the installation and maintenance of company products and ensures that the product application/solution is functioning according to specifications
• Assists sales staff in assessing potential application of company products to satisfy customer needs. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
• Consult prospective users on product capability and provides product demonstrations
• Exercises judgment within defined procedures and practices to determine appropriate action
• Receives general instructions on routine work, new projects or assignments
• May provide guidance to non-exempt personnel
Builds productive working relationships internally and externally
• Primary intra-organizational with occasional inter-organizational and external customer contacts on routine matters
Qualifications:
Minimum:
• BS in Robotics, Mechatronics, Computer Science, or a related field.
• 5+ years of software engineering/application engineering experience.
• Experience with deploying mobile robots in a warehouse space.
• Experience managing projects, deployment and integration.
• Experience with Python in a Linux Environment.
• Must have the ability to perform basic system administration and command-line experience on Linux platforms.
• Ability to travel 50% with a possibility of as much as 75% in a given month.
Preferred:
• Experience with network configuration.
• Field service experience.
• Development Operations experience.
• Experience with Warehouse operations and automation.
• Strong communication skills both written and verbal
• Love of robots is a must as you will be surrounded by them.
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 117700.00 - USD 176500.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
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