Critical Infrastructure Engineer I - Delivery - MA

Location: Remote - MA, Remote - NH, Remote - RI, Remote - CT

Time Type: Full time

Job Description

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description 

This position requires significant experience in common systems engineering standards (RBOC, AT&T, or major telecommunications provider). The applicant will design and specify material for AC and DC power equipment including commercial AC power building entries, switchboards, transformers, generators, UPS backup systems, rectifiers, power distribution, batteries, grounding systems, fire control systems, HVAC, and additional materials required to support installation. Position also requires maintenance of central office records, including updates to floor plans and front equipment drawings to reflect installations and completing capacity management reports for all AC and DC power equipment. 

NOTE: This role will be required to work in the Massachusetts, Rhode Island and Connecticut area. This role will travel and be issued use of a Company Vehicle for Field work.

Responsibilities 

• Manage Contracted Maintenance vendors for callout repairs, and quoted service repairs on Critical Infrastructure systems to include invoicing and quoted PR submittals. 

• Develop best operating practices and standards. 

• Write Method of Procedures (MOPs) for all Critical Infrastructure equipment repairs and augments. 

• Ensure all maintenance activities are performed in accordance with approved MOPs.

• Evaluate vendor/contractor field service reports describing all activities (preventive maintenance, repairs, etc.) performed on the Critical Infrastructure equipment.

• Resolve operational deficiencies discovered on Preventive Maintenance Inspections (PMI) and on Contractor PMs. 

• Assists Field Operations and NCC/NOC technicians with Operation Support issues that may require vendor or manufacturer support. 

• Develop reliability reports to assist in identifying areas of concern that could develop into future problems. 

• Subject Matter Expert on Critical Infrastructure equipment issues for all PG’s and advises them on solutions for technical problems or barriers. 

• Manage all Critical Infrastructure augment projects (CapEx/OpEx) to affect break/fix repairs. 

• Environmental Compliance and to ensure all permitting is completed annually. 

• Critical Infrastructure Equipment inventory accuracy and Data Integrity in SF and M6. 

• Travel throughout Zayo footprint and a part of an on call rotation.

Education & Experience 

• Bachelor’s Degree in Electrical, Mechanical, and or Civil Engineering or equivalent experience. 

• Minimum of five (5) years in a telecommunications of all Critical Infrastructure (CI) equipment: AC power distribution, buildings, grounding, fire systems, generators, ATS/ MTS, Uninterruptible Power Systems (UPS), DC Power Plant Systems, and Cooling systems to ensure operational integrity, improve efficiency and reduce operational costs 

• Experience in Microsoft Office, SalesForce, and Database applications 

• Project Management experience required 

• Ability to pass MVR check, to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live

Estimated base salary range: $77,100 - $118,600 USD/annually

#LI-REMOTE 

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.