Product Owner, Fulfillment and Tracking

Location: Plano, TX, United States; Hybrid

We are looking for an enthusiastic, dynamic, pizza-loving Product Owner to lead the Fulfillment & Tracking experience across Pizza Hut’s digital platforms, driving seamless order lifecycle and real-time tracking experiences for our customers.

You will own the customer journey after checkout - ensuring seamless order processing, accurate status updates, and real-time tracking across both Web and App experiences.

You will play a critical role in shaping how customers experience their order from placement through completion - driving transparency, reliability, and customer confidence

As the voice of the customer, you will partner closely with engineering, UX, operations, and data teams to build scalable, reliable, and intuitive fulfillment experiences.

What You’ll Own
• End-to-end Fulfillment & Tracking product domain
• Customer journey from order placement → fulfillment → real-time tracking → completion
• Integration with backend systems supporting order lifecycle and status updates
• Real-time visibility into order status, accuracy, and timing
• Continuous improvement of post-checkout experience, order success, and customer satisfaction
 

We are looking for an enthusiastic, dynamic, pizza-loving Product Owner to lead the Fulfillment & Tracking experience across Pizza Hut’s digital platforms, driving seamless order lifecycle and real-time tracking experiences for our customers. You will own the customer journey after checkout - ensuring seamless order processing, accurate status updates, and real-time tracking across both Web and App experiences. You will play a critical role in shaping how customers experience their order from placement through completion - driving transparency, reliability, and customer confidence As the voice of the customer, you will partner closely with engineering, UX, operations, and data teams to build scalable, reliable, and intuitive fulfillment experiences.