Real job — pulled straight from Yum!’s careers page · Verified September 10, 2026 · No reposts.
Job description
Yum! is hiring a Director, Site Reliability Engineering - Incident Management — a full-time, remote role. Apply directly on Yum!'s careers page below.
Director, Site Reliability Engineering - Incident Management
Location: Plano, TX, United States; Hybrid
Purpose of The Position:
The Director, Site Reliability Engineering – Incident Management owns the enterprise Reliability practice across Byte, KFC, and Taco Bell digital platforms, including its strategy, standards, governance, and delivery. Incident Management is the most visible part of that practice and sits with this role exclusively. This leader also owns the reliability platform, meaning the tooling, products, and capabilities that make reliability real for engineers and for markets, and serves as the accountable face to brands and markets for reliability process implementation, reporting, and the operational relationship. This leader establishes the strategy, governance, and operational excellence required to ensure highly available, resilient, and customer-centric technology services while developing high-performing teams and partnering across Engineering, Product, Infrastructure, and Brand leadership to continuously improve reliability and business continuity. This leader operates with exceptional diligence and care, bridging deep technical detail with human and business context so that executives, engineers, and restaurant teams experience clear, calm, and trustworthy communication in the moments that matter most.
Scope and Magnitude:
~30+ Teams – Byte, KFC and Taco Bell
Global Team - Vietnam, India, Colombia and US
Platform Team – Responsible for all products (Edge, Commerce, POS, KDS, Menu, Portal, etc.)
The Director, Site Reliability Engineering – Incident Management owns the enterprise Reliability practice across Byte, KFC, and Taco Bell digital platforms, including its strategy, standards, governance, and delivery.Get Director, Site Reliability Engineering - Incident Management jobs like this→
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Frequently asked questions
Is Director, Site Reliability Engineering - Incident Management at Yum! a remote job?
Yes, Director, Site Reliability Engineering - Incident Management at Yum! is a remote position. Candidates in Plano, TX, United States may be preferred.
How do I apply for Director, Site Reliability Engineering - Incident Management at Yum!?
You can view the full description and apply for Director, Site Reliability Engineering - Incident Management at Yum! on EchoJobs: https://echojobs.io/job/yum-director-site-reliability-engineering-incident-management-d154z.