Real job — pulled straight from Yum!’s careers page · Verified July 30, 2026 · No reposts.
Job description
Yum! is hiring a AI Support Engineer, Machine Learning — a full-time, remote role. Apply directly on Yum!'s careers page below.
AI Support Engineer (SRE - AI Focus)
Location: Ho Chi Minh, Dong Nam Bo, Viet Nam; Hybrid
About Yum!
Our story might surprise you. We are the world’s largest restaurant company, encompassing KFC, Taco Bell, and Habit Burger & Grill, but there is much more happening behind the scenes than frying chicken, baking pizzas, and serving tacos.
We connect customers with our brands through apps, websites, kiosks, point-of-sale systems, and other digital dining experiences. Behind those experiences is a growing ecosystem of data, artificial intelligence, and machine learning solutions that support restaurant operations and customer engagement around the world.
Job Summary
We are seeking an experienced AI Support Engineer II with a Machine Learning Engineering focus to join our 24/7 AI operations team.
This role is responsible for supporting, maintaining, and improving production machine learning platforms, pipelines, APIs, and deployment environments. The engineer will independently investigate complex operational issues, coordinate incident response, and partner with Machine Learning Engineers, Data Scientists, AI Engineers, platform teams, and cloud engineering teams to restore service and improve system reliability.
In addition to responding to incidents, this role will help strengthen the operational maturity of our AI ecosystem by developing automation, improving observability, refining support processes, and identifying recurring issues that should be addressed through engineering changes.
The successful candidate will have hands-on experience supporting cloud-based production systems and will be comfortable operating across machine learning, infrastructure, software engineering, and DevOps domains.
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Frequently asked questions
Is AI Support Engineer, Machine Learning at Yum! a remote job?
Yes, AI Support Engineer, Machine Learning at Yum! is a remote position. Candidates in Ho Chi Minh City, Viet Nam, Dong Nam Bo, Viet Nam may be preferred.
What skills are required for AI Support Engineer, Machine Learning at Yum!?
The required skills for AI Support Engineer, Machine Learning at Yum! include: Machine Learning, Python, API, DevOps, Kubernetes, Docker, SQL, Linux, AWS, GCP, Azure.
What is the seniority level for AI Support Engineer, Machine Learning at Yum!?
AI Support Engineer, Machine Learning at Yum! is a Mid Level level position.
How do I apply for AI Support Engineer, Machine Learning at Yum!?
You can view the full description and apply for AI Support Engineer, Machine Learning at Yum! on EchoJobs: https://echojobs.io/job/yum-ai-support-engineer-machine-learning-8pe6d.