At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps. Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive using well-known APIs.We are looking for talented and driven people to join us on our ambitious mission and help us build a lasting and impactful company.The transactional database market is estimated to grow to $64B by 2025. YugabyteDB is cloud-native by design, has on-demand horizontal scalability, and supports geographical distribution of data using built-in replication. This means that we are well-positioned to meet market demand for geo-distributed, high-scale, high-performance workloads.
Join the Database Revolution at Yugabyte.
Modern applications need a cloud-native database that eliminates tradeoffs and silos. YugabyteDB retains the power and familiarity of PostgreSQL by pairing its trusted API with a precision-engineered, distributed, cloud-native architecture. Even better, it’s 100% open source. Many of the world's leading enterprises are migrating from legacy RDBMSs (like Oracle, SQL Server, and DB2) to YugabyteDB, to meet their mission-critical app demands.
The Role
We seek a proactive, tenacious technical manager to join our EMEA team. The ideal candidate will be hands-on in managing account tasks and activities. Whilst also managing customer or internal escalations. You will be expected to see technical issues to resolution by harnessing the strong technical team behind you. You will not be expected to own any technical decisions, but you will be expected to own the planning, tracking and driving forward of those decisions.
Responsibilities
- You will be accountable for planning, tracking, and managing customer and team member tasks, such as
- Customer database migration project plans, professional services statements of work and ad-hoc tasks
- Team members active escalations, active work items and ad-hoc tasks
- You will make well-presented customer-facing presentations, gathering the required input from the technical team
- You would manage customer expectations of internal product roadmap deliverables.
- You would manage customer health, maintain strong customer relationships
- You will be expected to drive internal and external technical tasks; this could be from driving a major incident to resolution or ensuring a low-risk change goes to plan.
- You would be considered accountable for open incidents and escalations on customer accounts and would drive internal teams to resolve. The internal engineering and product teams are geographically distributed.
Requirements
- 5+ years of experience as a technical account manager, technical project manager, and technical customer services manager. Or you have a strong database administration or engineering background and are looking to take a technical manager role.
- Excellent communication and presentation skills
- Fluent in English
- Understand database production operations (incident management, change management, problem management) and the vendor-supplier relationship.
- You have experience of being accountable for technical escalations
- You have an awareness of SQL databases
Why Join Us?
Yugabyte is at the forefront of database technology, offering a unique opportunity to work with some of the brightest minds in the field. We’re committed to our employees' growth and well-being, providing competitive salaries, comprehensive benefits, and a flexible, supportive work environment. Join us in our mission to revolutionize data management across the globe.
How to Apply
Please submit your CV along with a cover letter explaining why you’re the perfect fit for this role and how you can contribute to the success of our customers using YugabyteDB.
We look forward to hearing from you!
Other Jobs from Yugabyte
Software Development Engineer in Test, YBA
Software Engineer (Lead)
Similar Jobs
Software Backend Engineer
Senior Full Stack Developer
Java Spring Engineer
Software Developer
Senior Full-Stack Software Engineer
Data Engineer
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 389 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
What Fellow Engineers Say