Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.
This role will be part of the Hearsay team, now an integral part of Yext.
Hearsay is seeking a proactive Senior Software Engineer with hands-on experience in building and deploying industry-leading Compliance solutions to continue helping us raise the bar in our product offering. As a Senior Software Engineer at Hearsay, you’ll have the opportunity to influence, architect, and release various end-to-end solutions solving the needs of both end users and internal teams. This is a distributed team, so being comfortable collaborating in a remote environment is critical.
This Role Includes
- Driving development and improvement of Hearsay functionality, APIs and databases across Engineering to enable various teams’ success.
- Owning large parts of critical codebases and becoming a domain expert for your team.
- Working with engineers, product owners, and UI/UX designers to consistently deliver updates and improvements in a continuous release cadence.
- Thoughtfully scaling systems to respond quickly to sustained usage growth.
- Maximizing the value delivered by driving best practices across our technology and team processes
- Opportunities to travel a few times a year to meet with coworkers in various locations in North America.
What You Have
- 4+ years of software development experience with big data processing systems or online services
- Extensive experience working across the technical stack, developing modern web apps, and building systems that scale.
- Familiar with AWS and its key services or deep understanding of equivalent industry tools
- Advanced proficiency in at least one programming language (JavaScript, Python, Go, Java, etc)
- Dedication toward building stable, reliable, and resilient software
- Openness to diverse perspectives and collaboration with varied approaches.
- Confidence in sharing your knowledge in group settings and participating in healthy debate.
- Ability to handle open ended problems and ambiguity.
What You’ll Do
- Commit code for Python and Go based applications, microservices, web applications and Temporal based applications.
- Participate in your team's on-call rotation and carry out tasks if alerted
- Implement a new feature with accompanying unit, integration, and end to end testing to validate functionality
- Debug an issue across a wide range of AWS tooling, including EKS, EC2, S3, SQS, EventBridge, DynamoDb, Postgres to own and solve problems end to end
- Review code in GitHub or pair program in a Slack Huddle to upskill team members and maintain quality standards
- Join Zoom calls for various agile ceremonies such as sprint plannings, backlog refinements, board replenishments or similar to incrementally deliver solutions in fixed intervals.
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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