RESPONSIBILITIES
- Understand customers and users’ needs and productivity blockers, working cross-functionally to devise solutions for the software development & collaboration platform
- Develop and contribute to the product vision, strategy, and metrics
- Work with customers, key users, and business stakeholders to incorporate and manage requirements and prioritization
- Create and continuously refine product roadmap, actionable requirements, and user stories
- Develop a deep understanding of your customers and users, by continuously tracking usage analytics, maintaining feedback loops, and collecting in-depth insights
- Represent the voice of the customer to internal teams, helping to better understand use cases, personas, challenges, and opportunities
MINIMUM QUALIFICATIONS
- 5+ years of product management experience.
- Experience with modern agile software development, cloud native development, and engineering practices.
- Technical experience with software engineering, and/or product management experience of a platform product
- Track record in working across different business cultures, particularly interacting with Japanese customers.
- Bachelor’s degree in a technical field or equivalent experience.
- Business level written and spoken English and Japanese language proficiency.
NICE TO HAVES
- Good understanding of concepts like microservice architecture, containers, Infrastructure as Code, CI/CD pipelines, Kubernetes.
- Experience working on Business-to-Business or Business-to-Employee type of product within a corporate environment.
- Experience in user-centered design and user experience (UX).
- Strong communication, influencing, facilitation, and presentation skills.
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