Principal DevOps Engineer - Virtual, United States

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

WorkForce Software is looking for an experienced Principal DevOps Software Engineer to join our collaborative Agile engineering team. This role will involve working amongst teams to develop, deliver and operate enterprise-level services in our suite of workforce management software. As an experienced Principal DevOps Software Engineer, you will be an advocate for DevOps culture, keen to share that experience and drive best practices amongst our teams. You will have experience working in a similar DevOps or site reliability role and have a passion for building products with great automation, optimization, and improvement to help deliver the best experience for our customers. 

As a Principal DevOps engineer, you will work across our cross-functional engineering teams that deliver working software at a regular cadence. You’ll be helping to drive a DevOps culture sharing your experience and knowledge with experienced, highly technical engineers at the beginning of a DevOps journey. We aim to leverage modern technologies to continually improve our products to meet our customers’ needs. 

Responsibilities

• Define and implement the strategic vision for DevOps practices across the organization. 
• Lead the design and architecture of complex CI/CD pipelines for large-scale applications. 
• Oversee the automation of infrastructure provisioning, configuration, and deployment. 
• Ensure the reliability, scalability, and security of all systems and applications. 
• Provide technical leadership and mentorship to DevOps engineers and other team members. 
• Collaborate with senior leadership across all organizations to align DevOps strategies with business goals. 
• Drive the adoption of best practices in IaC (Infrastructure as Code) and continuous deployment. 
• Implement advanced monitoring, logging, and alerting systems to ensure system health. 
• Manage and optimize cloud infrastructure for performance and cost-efficiency. 
• Lead incident response and post-mortem analysis to improve system reliability. 
• Lead Agile Scrum meetings and activities 

Requirements

On your first day, we’ll expect you to have: 

• 6+ years of experience in DevOps or related roles. 
• Experience with scripting languages: Bash, Python, Powershell 
• Experience with Infrastructure as code technologies like Chef, Terraform or similar technologies 
• Experience operating software in cloud environments, preferably OCI  
• Experience with container technologies & ecosystem like Docker, Kubernetes 
• Experience operating and developing CI/CD tooling like Jenkins, Rundeck, ArgoCD 
• Experience with log aggregation tools like ELK (Elastic Kibana) 
• Experience with monitoring software like Dynatrace, New Relic, Prometheus 
• Experience with secret management tools such as Hashicorp Vault/Consul 
• Ability to diagnose and troubleshoot system issues in a Unix/Linux environment 
• Experience identifying and monitoring application metrics 
• Experience identifying and remediating common security issues 
• Knowledge of common security controls and best practices 
• Experience working within version control technologies like GIT 
• Experience reviewing and giving feedback on code developed by peers 
• A passion for learning and sharing knowledge and experience 
• Excellent problem-solving skills 
• Great teamworking skills and ability to work as part of a cross-functional team 
• Great organizational skills and ability to manage own workload 
• Excellent written and verbal communication skills 
• Strong experience building enterprise-level software 

Desired Skills

The ideal candidate will have previous experience in a DevOps or site reliability role and will have a background as a Software Engineer who has developed more Operator skills, becoming a DevOps Engineer. 

• Experience developing enterprise software with technologies like Java, PHP, JavaScript 

• Experience working in a collaborative Agile engineering team 

• Experience working with a microservices architecture 

• Experience with incident response 

Education

• Bachelor's or advanced degree in Computer Science, or related field, or equivalent experience 

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.