Technical Project Manager

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

HiredScore is the leading provider of Talent Orchestration technology. HiredScore’s artificial intelligence, automation, and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management.

HiredScore’s proprietary technology provides compliant-by-design AI that seamlessly connects to data and systems to power the shift to proactive and fair HR decisions. HiredScore is live in 150 countries and available in 70 languages.

About the Role

We’re looking for a Technical Project Manager to join our growing Professional Services Team with motivation and a desire to learn and to play a key role in helping onboard new clients. The Technical Project Manager is the main point of contact for the client in the pre-launch period and will lead the overall project implementation while ensuring scope, quality, timeline, and project metrics are met. This role serves as a solution consultant, collaborating closely between the development team, product team, and client during the project implementation period, all to ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.

You will gain experience working with a variety of partners such as HiredScore’s executive team, development, product, and professional services teams, client success teams, and our client’s senior leadership.

Responsibilities 

• Partner and collaborate with teams such as Product, R&D, Data Science, and Customer Success to develop delivery plans that balance scope, time, and quality as well as validate, launch, support, and supervise new features

• Build and lead day-to-day project plans; supervise and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success

• Track and communicate project status, risks, issues, decisions, and actions to internal and external collaborators

• Demonstrate strong project leadership skills and analytical competence to overcome challenges and drive project success

• Understand client needs and challenges, offering valuable and viable solutions to meet their requirements

• Configure product in client environment as per Statement of Work and project implementation plan

• Maintain relationships and communication with the client and all team members to guarantee satisfaction with the project's delivery

• Communicate to the client any maintenance needs of the new implementation for a defined period post-launch.

• Maintain detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review

• Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover

• Seek opportunities for further business and product development, or potential risks that could impede or slow progress of implementation, advise key stakeholders when needed

About You

Basic Qualifications

• 4+ years demonstrated ability in a Technical or Project Implementation Management

• 4+ years demonstrated ability with external client-facing of global enterprise

• 4+ years demonstrated ability implementing SaaS / have worked in a Software Delivery environment of large scale projects

Other Qualifications

• Industry knowledge of HR Tech, specifically recruiting or ATS a plus

• Demonstrated ability to handle day-to-day work challenges expertly; adjust to shifting priorities, Identify and tackle technical and operational issues during implementation

• Experience with configuration tools and able to fulfill technical tasks

• Strong analytical skills, detailed understanding and capability to interpreting client business needs and translating them into application and operational requirements

• Ability to professionally engage with executives, managers, users, and domain experts

• Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure

• Fluency in spoken and written English - Verbal, presentation, and written communication skills

• Teammate with self-management skills, adept at driving projects from scratch, and collaborating with cross-company collaborators

• Familiarity with SQL/NoSQL databases

• Familiarity with Agile methodologies and the software delivery lifecycle

• Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository

• Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!