Technical Project Manager

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At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

HiredScore is the newest addition to the Workday family!

HiredScore provides deeply integrated AI solutions to F500 recruiting, sourcing, DE&I, and talent management teams. We focus on supercharging our clients' existing tech stack rather than adding and/or replacing. Core AI products include compliant and bias-free candidate scoring for active applicants and automated sourcing of passive candidates from existing ATS, CRM, HCM, VMS and other internal systems.

HiredScore also offers a first-of-its-kind Diversity AI Module that is on the forefront of innovation in the DE&I technology category. A fully customized offering that provides numerous products as part of the solution suite enabling enterprise organizations to truly move the needle on their organizational diversity goals.

We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

About the Role

• We are looking for a Technical Project  Manager is the primary contact point for the customer in the pre-launch period and will lead the overall project implementation while ensuring scope, quality, timeline, and project KPIs are met. The Technical Project Manager serves as HiredScore's solution consultant, also bridging between the development team, product team, and client during the project implementation period, all to ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.

  You will gain experience working with diverse stakeholders such as HiredScore’s executive team, development, product, and professional services teams, customer success teams, and our client’s senior leadership.

  • Partner and collaborate with cross-company stakeholders and teams such as Product, R&D, Data Science, and Customer Success to develop delivery plans that balance scope, time, and quality as well as validate, launch, support, and monitor new features

  • Create and manage day-to-day project plans; monitor and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success

  • Track and communicate project status, risks, issues, decisions, and actions to internal and external stakeholders

  • Demonstrate strong project leadership skills and analytical acumen to overcome challenges and drive project success

  • Understand client needs and challenges, offering valuable and viable solutions to meet their requirements

  • Configure Hiredscore product in client environment as per Statement of Work and project implementation plan

  • Manage relationships and communication with the client and all stakeholders to guarantee satisfaction with the project's delivery

  • Communicate to the client any maintenance needs of the new implementation for a defined period post-launch.

  • Maintain detailed documentation of key tasks, milestones, and client interactions for comprehensive project monitoring and review

  • Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover

  • Identifying opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, notify key stakeholders when needed

About You

Technical Project Manager:

Basic Qualifications

• 4+ years of experience in a Technical or Project Implementation Management (hands on configuration)
• 2 years experience implementing SaaS / have worked in a Software Delivery environment of large scale projects
• Experience with configuration tools and able to fulfil technical tasks
• 2 years experience with external client-facing of global enterprise
• 3 years experience technical configuration of using XML or YML files or Self Service tools
• 1 year experience with Query from SQL/NoSQL databases
• Availability and flexibility to work during US hours

Junior Technical Project Manager

Basic Qualifications

• 2+ years of experience in a Technical or Project Implementation Management (hands on configuration)
• 2 years experience implementing SaaS / have worked in a Software Delivery environment of large scale projects
• Experience with configuration tools and able to fulfil technical tasks
• 2 years experience with external client-facing of global enterprise
• Experienced in technical configurations using XML or YAML files or Self Service tools
• 1 year of experience writing queries for SQL/NoSQL databases
• Availability and flexibility to work during US hours

Other Qualifications:

• Demonstrated ability to handle day-to-day work challenges confidently; adjust to shifting priorities, Identify and solve technical and operational issues during implementation
• Strong analytical skills, Thorough understanding and capability to interpreting client business needs and translating them into application and operational requirements
• Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure
• Familiarity with Agile methodologies and the software delivery lifecycle
• Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!