Workday

Senior Enablement Architect

Costa Rica
AI
Description

Sr. Enablement Architect

Location: Costa Rica

Remote Type: Flex

Time Type: Full Time

Job Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

If your professional passion is crafting a high-performance work environment where employees can build the skills needed to boost business success, joining the Talent Experience Team may be a good fit for you! As the world looks to Workday for the next generation of human capital and finance technology solutions, our colleagues look to us to build a special environment that unlocks Workmate potential through innovative growth experiences. A key member of a high-impact team, we are looking for someone who wakes up every day motivated to deliver impactful experiences for our employees in support of their growth and development!

About the Role

As a Sr. Enablement Architect, you will design learning experiences to build employee capabilities. As we craft the future of learning at Workday, we are constantly aligning with our business partners to identify the capabilities needed for high performance. This role works with our portfolio managers, project leaders, and cross functional business partners to architect global enablement experiences through different learning modalities including e-learning, instructor-led training (ILT), facilitated peer learning, and creative assets.

  • Learning Experience Design - Design and develop both instructor-led training and on-demand e-learning across topics ranging from Core Skills (e.g., adapting to change, giving feedback) and Talent enablement (e.g., navigating annual performance conversations); advise on learning experience design strategy, recommend learning methods, and measurement strategies for new programs and courses.

  • Curation - Curate and create a wide variety of resources to support our learning and leadership programs including AI-enabled learning experiences, videos, quick-cards, instructor materials, gamified experiences, slide decks, off-the-shelf courses, practice scenarios, comms campaigns, simulations, and others.

  • Teamwork - Lead enablement projects of all sizes and drive collaboration among advisors and subject-matter guides; understanding learning objectives and needs, co-create designs, ask for and implement feedback, and iterate as needed.

  • Strategic Project Management - Collaborate with cross functional partners to build project plans, align timelines, facilitate project collaboration, build and deliver solutions, and assess whether enablement experiences are meeting identified objectives and key results.

About You

Basic Qualifications

  • 5+ years directly related experience in at least one of the following fields: learning and development, instructional design, organizational enablement, training and development, leadership development, learning experience design. 

  • Experience in learning and development experience design required.

Other Qualifications

We believe you will possess interests and experiences in these areas:

  • Learning Experience Design - Apply industry knowledge and research findings of the latest in learning experience design, instructional design, and adult learning principles across both e-learning and instructor-led training (ILT); and help program owners and designers to implement these standards, focusing on creating engaging, effective, and human-centered learning journeys.

  • Innovation & AI-enabled learning - Experiment with new learning formats and methodologies and iterate based on feedback and success metrics – with a specific focus on AI enabled learning tools and experiences. 

  • Strategic Collaboration - Cultivate collaborative relationships with a diverse group of partners representing different experiences, backgrounds, and organizations.

  • Content Development - Familiarity with key development platforms including Microsoft Office Suite and Google Suite required; knowledge of video design/editing, graphic design, and Articulate Rise platform preferred.

  • Results-Orientation - Deliver committed results in a fast-paced, high-quality environment according to project schedules

  • Adaptability - Shift gears comfortably as business needs evolve. Proactively seek out feedback and opportunities for improvement, and adapt your design solutions in response.



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.


At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email
[email protected].

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

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