Senior Service Reliability Engineer - UI Platform

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The UI Platform team builds cloud-scale services that power the Workday user experience for millions of users every day across the world. We understand that building resilient systems is essential to maintaining the trust of our customers and ensuring business continuity.

We are looking for a skilled and passionate Service Reliability Engineer to join our dynamic team. This role is critical in maintaining the stability, performance, and scalability of our services, making sure that our systems are resilient, performant, and continuously improving.

About the Role

We are looking for a Service Reliability Engineer who will partner with Service Owners to ensure that services are designed and built for resilience, performance and scalability:

• Define standards for designing, building, operating and monitoring highly scalable and resilient services.

• Establish common SLIs and SLOs and work with service teams to ensure production services have reliability "built-in".

• Use your tenacious problem solving skill to help teams solve some of their trickiest scale and reliability issues.

We offer a hybrid working model and are committed to supporting work-life balance.

About You

You have proven yourself as Software Engineer, developing multiple large scale Java-based web services and supporting them in production. You have stories to tell about production issues and your experiences have taught you how to solve difficult problems and, more importantly, how to pro-actively design solutions to prevent them.
 

Basic Qualifications

• 5-7 years in a Software Engineering role, developing cloud-scale web services with Java / Kotlin and Spring Boot.

• Experience with Service Ownership; Monitoring & Alerting, Incident Response, Capacity Planning, Release Management.

• Excellent communication skills, with the ability to collaborate effectively across the organization.

Other Qualifications

• Familiarity with CI/CD practices and tools: Gradle, Jenkins, Docker, Kubernetes

• Resilience Patterns: Circuit Breaker, Bulkheads, Timeouts, Rate Limiting

• Cloud-providers: AWS, Azure, Google Cloud

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!