Technology Implementation Consultant - Software (Hybrid)

Location: USA - St Cloud, MN, USA - Chicago, IL, South LaSalle St, USA - Coppell, TX, USA - Glastonbury, CT, USA - Phoenix, AZ, USA - Waltham, MA, USA - Kennesaw, GA, USA - Wilmington, DE, Orange St, USA - New York City, NY, USA - Houston, TX, Allen Pkwy

Remote Type: Hybrid (8 days/month)

Time Type: Full time

Job Description

About the Role:
Join our dynamic team as a Technology Implementation Consultant - Software. Your role involves working on technology integration projects, assisting with complex system configurations, and supporting clients through various stages of implementation. In this role, you will report to the Associate Director, Client Training.

Responsibilities:

• Conduct intermediate system configurations.

• Assist in moderate data migration and validation tasks.

• Perform structured software testing and defect reporting.

• Provide detailed client training on technology use.

• Prepare and update project documentation.

• Support advanced troubleshooting and resolution processes.

• Assist in managing project timelines and deliverables.

• Gather and analyze client requirements for specific configurations.

• Participate in client meetings to discuss project progress.

• Develop and maintain project status reports.

Skills:

• Intermediate System Configuration: Enhanced setup capabilities.

• Data Validation: Skills in verifying data post-migration.

• Detailed Software Testing: Knowledge of testing cycles and defect management.

• Client Communication: Proficient in explaining technical details to clients.

• Advanced Documentation: Improved documentation skills for complex projects.

• Troubleshooting & Resolution: Effective problem identification and solving.

• Time Management: Ability to handle multiple tasks and deadlines.

• Analytical Tools: Proficiency in tools like Excel and SQL for data analysis.

Education/Experience:

• Bachelor's Degree or equivalent work experience

• 3-5 years of experience in a similar role

• Banking experience preferred but not required

This role will work in a hybrid model (defined as 8 days a month, minimum) in a Wolters Kluwer office, anywhere in the United States.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.