Manager, Software Quality Assurance

Location: USA - New York City, NY

Remote Type: Hybrid (8 days/month)

Time Type: Full time

Job Description

About the Role:
As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers.

Responsibilities:
• Manage and lead a team of QA professionals.
• Develop and implement comprehensive test strategies.
• Oversee the execution of automated and manual testing.
• Ensure the timely identification and resolution of defects.
• Collaborate with cross-functional teams to improve product quality.
• Define and monitor quality metrics and key performance indicators.
• Conduct performance reviews and provide career development opportunities.
• Ensure compliance with industry standards and best practices.
• Drive continuous improvement initiatives in QA processes.
• Prepare and present quality reports to senior management.

Skills:
• Test Strategy Development: Ability to design and implement effective test strategies.
• Team Leadership: Proficiency in managing and leading a team.
• Quality Metrics: Knowledge of defining and monitoring quality metrics.
• Automation Frameworks: Experience with setting up and maintaining automation frameworks.
• Collaboration: Strong collaboration skills with cross-functional teams.
• Project Management: Basic project management skills for handling multiple testing projects.
• Analytical Thinking: Ability to analyze test results and make data-driven decisions.
• Compliance Knowledge: Understanding of industry standards and compliance requirements.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

 

Compensation:

$107,500.00 - $188,400.00 USD

 

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.