(Senior) Data Scientist (Analytics), Courier

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!

#LI-ZF1

Job Description

We are looking for a (Senior) Data Scientist (Analytics) to join Wolt’s Courier & Logistics mission! 

As the international side of the Doordash business, Wolt is active in 27 countries outside of the US and growing. Together with functional and cross-functional partners, you’ll tackle highly impactful challenges to craft the most-loved platform for gig workers, and empower local businesses with our robust logistics system. Ultimately, your efforts will connect consumers to everything they desire.

About the role 

As a Data Scientist at Wolt, you’ll dive deep into our data to tackle crucial business challenges. You will diagnose problem areas, develop new metrics, design experiments, uncover foundational causal relationships in our data, and influence strategic decisions. This role combines scientific expertise with stakeholder engagement, positioning you at the forefront of driving business outcomes. You will work closely with Product, Engineering, Design, and Operations teams to guide measurement strategies and tactical decisions, helping to expand the Wolt platform globally.

In this role you will use data to optimize and quantify the onboarding of couriers and help us to reach the right number of couriers in the most efficient way to maximize the business outcome. 

From day one you will work on questions such as

• What’s the business impact of one missing courier or a delay in the onboarding process?
• How do referrals impact courier performance and retention?
• What are the main blockers in the onboarding funnel and how can we improve them?
• Do automated processes perform better or worse than manual ones and how much so?

You will be the expert from the data side to answer the questions and own exploration, tracking, and experimentation.

Our offering to you

• The online delivery platform that Wolt is building will offer you interesting and complex challenges together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time combined with differences in the economics and dynamics of the cities we operate in make Wolt both a challenging and so interesting company to practice analytics. 

• You can choose the location from our tech hubs in Berlin, Helsinki and Stockholm, or you can work entirely remotely anywhere in Germany, Finland and Sweden. You have the chance to decide the ways of working — a hybrid, at the office, or remote within the location above. 💙 Read more about our remote setup. 

• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind. Read more about how we work.

Qualifications

A typical candidate for this role has over 3 years of experience in a data science or analytics position within an industry or research setting and a degree in mathematics, statistics, economics, computer science, or a related field.

We value the following attributes in an applicant: 

• proven track record in using data science to solve business or research problems

• expertise in statistical analysis, including hypothesis testing, experimentation, and regression analysis using statistical software packages in Python, R, or equivalent

• proficiency in writing structured and efficient SQL queries for large data sets

• good communication skills and the ability to explain complex topics to a technical and non-technical audience

• good stakeholder management

Additional Information

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

For any further questions about the position, you can turn to Product+ Talent Acquisition Partner - Zhanna Filintseva (zhanna.filintseva@wolt.com)