Senior Storage Engineer

Location: Ipoh, Malaysia

Time Type: Full time

Job Description

Key Responsibilities

• Defines, documents and enforces system standards. Document Global Infra Design – a high-level description, with diagrams, of how the Wolfspeed technologies integrate.

• Designs are prepared as per the Site Classification. Include Site Decision Matrixes, i.e. how do we decide which Classification a site is, based on number of employees, types of applications used, or business criticality. These templates should be used repeatedly to build networks at each new site.

• Innovation - Advise on future technology changes that present opportunities for a product. Improving Wolfspeed’s ability to manage its technology cost and leverage its technology investments.

• Define, develop and maintain secure, reliable, and scalable Infra services that meet Wolfspeed’s ongoing and evolving business requirements

• Improve proactive management of the environment as demonstrated by continuous reductions in Incidents and the analysis and prevention of Problems and improvement of performance, availability and reliability

• Collaborating with engineers to design and implement servers, storage, containers, network etc. and mentor team members on technical issues

• Ensure environment is monitored for resource utilization, performance, firmware etc. Report the finding to management with a plan to mitigate the potential issue

• Perform regular tests and audits. Troubleshoot issues and document the resolution

• Delegating maintenance tasks to junior engineers to help increase knowledge

• Developing status reports and sharing with management, dealing with escalated support issues and driving to resolution

• Develop and maintain complete technical documentation. Communicate with users when needed

• Good knowledge of cloud networking technologies and containerization platforms including Azure and AWS

This Job is Right for You if You Have (Minimum Requirements)

• Bachelor's or master's degree in computer science, information systems, or related field

• 7+ years of professional experience in infrastructure, particularly with NetApp, Pure and Cohesity backup technologies integrated with Vmware, Openshif and other hypervisors

• Experience in technologies but not limited to: VMware, Cloud, NetApp, Containers, Clustering, LAN, WAN, data center, Active Directory, SDDC, and remote access technologies and approaches

• Strong problem-solving skills with excellent written and verbal communications skills

• Ability to work with business stakeholders to understand and define requirements for small projects and enhancements

• Experience with cloud and network architecture, scripting, and writing protocols

• Comfortable with computing, frameworks, hybrid cloud, and communications systems

• Experience with scalability, failover, and IaaS systems and protocols

• MCSE and other Infra certifications

• Act as technical resource and point of contact for technical escalations

• Experience with NetApp AFF’s and the switch configuration

• Understanding of cabling, SFP’s and other hardware components related to SAN

• Experience with block, object and other storage protocols not limited to NFS or SMB

• Hands on experience on large data migrations in cross platform and multi-site environment

• Experience handling support tickets with vendors and 3rd party engineers for troubleshooting, parts and other support related activities

• Proficiency in Windows server stack, Redhat and other flavors of Linux

• Evaluate storage hardware ability to support specified requirements and determine potential blocks

• Assess risks and mitigation strategies within the Storage environment to avoid potential issues

• Automate reporting and tracking of key metrics and data for management

• Operationalize resilient and high availability NetApp clusters including metro clusters, storage grid, bluexp, snapmirror based technologies

• Experience with Vmware clustering, Storage mapping, datastore protocols and volume mounts in Linux

• Experience with Active Directory Storage Objects, SDDC, Containers, remote access technologies

• Experience with Scripting in ONTAPCLI, Powershell, Terraform and powercli

• Experience with AWS cloud EC2, S3, EBS, and VPC’s

• Experience with Azure cloud VM, Blob storage, Managed Storage and Azure virtual network

• Flexibility to work shift schedules and on-call duties as required

Preferred Qualifications

• Understanding of IT service management (ITSM) techniques, policies, along with establishing SLA's, KPIs and other key operational metrics

• Requires excellent writing skills to support document project plans, procedures, policies and general staff, management and communication

• Outstanding verbal communication skills; proven ability to communicate effectively at all levels

• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations