Technical Solutions & Implementation Lead

Location: Tallinn, ee

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Business Systems | Third-Party Lifecycle (TPRM / Procurement / CLM) 

The opportunity

Own the systems that power how Wise onboards third parties, signs contracts, and runs key approvals and reports on them! 

Wise works with a wide range of partners, including third-party vendors and banking service providers, managing contracts and approvals across the board. This role improves the systems and workflows behind that lifecycle. You’ll turn processes into simple workflows, ship automation through fully hands-on platform configuration, and improve speed + reliability across the third-party lifecycle.

This is not a software engineering role. Instead, you’ll deliver outcomes through technical solution design, hands-on platform configuration (no-code platforms), integration/API delivery with partner teams, and disciplined releases.

What you’ll be doing

• Hands-on configuration & implementation: build and maintain processes in our non-code platforms (forms, templates, routing rules and logic, approvals, automations). Own complex changes and owner of the systems. 

• Technical solution design: translate business requirements into a technical build plan (workflow logic, data model, edge cases, permissions, audit needs) and make effective use of AI where possible. 

• Integrations & APIs: drive API-based integrations with partner teams/vendors (data mapping, validation, failure modes, rollout). Troubleshoot cross-system issues with logs and structured debugging.

• Release, reliability & governance: own testing/UAT, rollout and rollback plans, release notes, incident handling, and root-cause prevention.

• System expert + enablement: be the go-to technical owner for your platforms - maintain runbooks/standards, train the team and key stakeholders on “how it works”, and raise the overall capability so we’re less reliant on external providers

Success in this role looks like

• Complex changes ship fast and safely with low regression rate and clear release standards (testing, rollout, rollback).

• Integrations are stable and owned (fewer repeat issues, clear failure handling, faster recovery when things break).

• Platform health improves: cleaner configurations, clear standards/runbooks, faster troubleshooting and fewer “mystery” behaviours.

• Reporting becomes reliable and usable: key lifecycle metrics are measurable (even if pragmatic/manual at first) and the team can explain what’s slow and why.

• KPIs move in the right direction because the systems work better: shorter cycle times (onboarding/contracting), fewer manual steps/rework, and clearer operational visibility for stakeholders.

Qualifications

What you’ll need (must-have)

• Hands-on platform delivery (strong): you’ve configured/administered enterprise tools and shipped workflow changes to production (rules, approvals, routing, templates, automations).

• Integration mindset: you can work confidently with API docs and integration flows - define payload requirements, map fields, validate responses, understand auth basics (API keys/OAuth)

• Systems thinking: you understand cross-tool dependencies and how a change in one system impacts downstream workflows, reporting, audit trails, and controls.

• Release discipline: you can run safe releases end-to-end (testing approach, rollout plan, rollback plan, post-release monitoring).

• Operational ownership: you can handle escalations calmly (triage → reproduce → fix/escalate → RCA → prevention) and keep standards/runbooks up to date.

Nice to have

• Experience with CLM / procurement / third-party risk / service management platforms

• Familiarity with webhooks, SSO, data sync patterns, integration monitoring

• Experience building “good enough” reporting from imperfect tools

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.