Senior Software Engineer (iOS)

Who We Are

WillowTree, a TELUS International Company, is an award-winning digital product consultancy driven by innovation and grounded in strategy and user-centric design. We create long-term partnerships with the world’s leading brands to build and design digital flagship products crucial to our clients’ business needs. We’re a global consultancy with a client list that includes the NBA, Capital One, Mastercard, Charles Schwab, PepsiCo, AB InBev, Marriott, Domino's, and many more. Ultimately we measure ourselves by the outcomes we achieve for our clients. 

In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT).  The combined company brings an unparalleled ability to deliver customer service solutions to our clients, including apps, websites, voice experiences, content moderation, AI annotation, and customer experience representatives.

Check out what some of us love about working at WillowTree here. 

Location and Flexibility 

When team members told us they needed more flexibility and autonomy around where and how they worked, we acted, creating two options to accommodate two different styles of work. One non-negotiable principle along the way? We had to retain our deep culture of collaboration, both among ourselves and with our clients. Introducing Work From Near (Hybrid) and Work From Anywhere (Remote) at WillowTree. Learn more here.

This role is classified as _________________

The Opportunity 

WillowTree is hiring for empathetic, curious developers to join our growing team. We work in a dynamic and fulfilling atmosphere, helping our clients’ ideas come to life by building robust mobile and web applications. Our iOS technologies vary by project, so we value flexibility and willingness to learn. Our goal is to build amazing solutions for our clients, and our Mobile experience is a crucial part of how we deliver on that promise.

We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry, while pushing to make our industry more representative. Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship. So in your cover letter, we encourage you to reflect on diversity, equity, and inclusion.

Responsibilities 

• Confidently deliver high-quality software by applying critical thinking to products, requirements, and processes
• Work closely with clients to influence technical product decisions and business goals
• You’ll stay up to date with the landscape of software engineering best practices, tools, and frameworks
• Have professional programming experience— we’re thinking at least 5 years
• Understanding of various software architectures and can adapt/compose solutions to unique problems with sustainable and reusable solutions
• Help mentor and coach a project team towards shared goals and outcomes
• Navigate difficult conversations by providing constructive feedback to teams and clients
• You’ll identify obstacles to ensure quality, improve our user experience and how we build software
• Self-aware of limitations, yet curious to learn new solutions while being receptive to constructive feedback from teammates
• You’ll guide your team to understand and work through changing priorities by bringing positive energy 
• Communicate and simplify complex problems in order to foster understanding across multidisciplinary teams 
• Apply your knowledge and findings at an organizational scale

Qualifications 

• Are driven by curiosity and enthusiastic about learning new technologies
• Are motivated by solving problems and finding creative solutions
• Believe in autonomy and taking initiative
• Have professional programming experience— we’re thinking at least 5 years
• Have built and shipped code that is durable, secure, scalable, always up and running
• Have a strong understanding of data modeling with Swift (protocols, enums, structs, classes)
• You have familiarity with CI/CD (e.g. Jenkins, CircleCI, Fastlane) and experience setting up deployment pipelines
• Frequently use the XCTest framework to test your code
• Can architect robust networking and data modeling layers
• Have owned the delivery of major features and components
• Closely follow Swift coding conventions and iOS design patterns
• Proactively identify risks and approach them with a solution-oriented mindset
• Are comfortable using IDE’s, version control and/or command line tools
• Are able to provide recommendations on what are the best ways to solve a problem for a particular platform
• Consider 'big picture' perspectives and can successfully balance business goals and technical constraints
• Enjoy mentoring other developers

Bonus Points 

• Experience with the code signing and distribution process
• You have used Apple services like iCloud, universal linking, push notifications and/or Keychain
• You've developed for multiple Apple platforms (watchOS, tvOS, CarPlay)
• An appreciation for inclusive and accessible UI implementations
• Experience using SwiftUI / Combine
• You've worked with emerging technologies like Machine Learning, Voice and/or AR/VR
• You have code samples or a GitHub account to share and while you’re there, check us out!

Why WillowTree?

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.