SAP Automation Engineer

Department: DS Operations

Location: Toronto, ON

Compensation: CA$80K – CA$85K • Offers Bonus

Employment Type: FullTime

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

The Opportunity

We are seeking a Senior SAP Automation Engineer with deep expertise in Tricentis Tosca to lead the automation of our SAP S/4HANA ecosystem. In this role, you won't just record and play scripts; you will design robust, scalable automation frameworks that validate complex, end-to-end business processes. You will bridge the gap between technical automation and SAP functional logic to ensure our digital core remains stable through every release.

Responsibilities

1. SAP Automation Leadership: Design, build, and maintain high-quality Tosca automation assets for SAP S/4HANA, including Fiori apps, standard GUI transactions, and custom RICEFW objects.

2. Modular Framework Design: Create reusable modules and stable test cases by applying rigorous naming standards, efficient steering parameters, and advanced error-handling strategies.

3. End-to-End Validation: Map automation to critical SAP business processes (FI, P2P, OTC, SCM, EAM), ensuring data integrity is validated across IDocs, APIs, and RFC integrations.

4. Regression Management: Design and execute comprehensive regression suites to support System Integration Testing (SIT) cycles and long-term post-go-live operations.

5. Defect Orchestration: Perform deep-dive analysis on failures to distinguish between script flakiness and genuine functional defects.

6. Cross-Functional Collaboration: Partner with SAP Functional Leads and SMEs to understand business requirements, validate fixes, and re-execute automated tests in fast-paced environments.

Qualifications

1. Tricentis Tosca Mastery: Advanced, hands-on experience (typically 4+ years) specifically using Tricentis Tosca for SAP. AS1, AS2, and TDS certifications are highly preferred.

2. SAP S/4HANA Domain Knowledge: Solid functional understanding of how data flows between SAP modules and how integrations (APIs/IDocs) impact business outcomes.

3. Framework Architecture: Proven ability to build "future-proof" automation that survives SAP upgrades and UI changes.

4. Analytical Troubleshooting: Strong technical problem-solving skills to debug complex automation failures in distributed SAP environments.

5. Communication: Ability to translate technical automation results into business-relevant quality insights for stakeholders.

Bonus Points

• Experience with Tosca DEX (Distributed Execution).

• Familiarity with SAP Solution Manager (SolMan) or Tricentis qTest integration.

• Prior experience in a large-scale S/4HANA migration or implementation project.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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