Description
QA Tester
Location: Noida, India
Department: PPC
Experience: 3-5
About Wildnet Technologes-
Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services provider with a strong track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise spans SEO, Paid Search, Paid Social, programmatic advertising, and advanced technology solutions.
About the role-
We are looking for a detail-oriented and proactive QA tester to strengthen our delivery operations and ensure the highest quality of our technology solutions. This role goes beyond traditional testing; you will act as a quality advocate, process improver, and bridge between business and technical teams. You will support engineering productivity by managing testing, issue triage, and operational workflows, helping the team deliver high-quality solutions at scale.
Key Responsibilities-
- Perform manual QA including black box, regression, cross-browser, and functional testing.
- Conduct UX testing and provide clear, actionable feedback to developers.
- Validate new features and updates before deployment to ensure performance and reliability.
- Create and maintain scalable testing protocols, test cases, and documentation.
- Maintain testing environments and demo systems for internal and client use.
- Investigate and triage technical issues, preparing structured bug reports.
- Act as first-line support for internal technical queries and escalate when required.
- Manage issue tracking systems and ensure timely resolution of tickets.
- Assist with urgent client issues by identifying root causes and coordinating with developers.
- Support IT operations, internal tool rollouts, and MDM implementations.
- Drive adoption of ISO 27001 compliance practices and security workflows.
- Create internal documentation and support resources for improved self-service.
- Continuously suggest improvements to QA processes and operational workflows.
Technical Enablement
- Prepare structured issue tickets optimized for AI-assisted workflows.
- Support adoption of new tools, processes, and internal systems.
- Gather technical requirements from non-technical stakeholders and translate them into clear documentation.
Requirement-
- Proven experience in QA, Manual Testing, or Technical Support roles.
- Strong understanding of web technologies, browsers, and UX-related issues.
- Experience with regression testing, functional testing, and issue tracking tools (e.g., Jira).
- Familiarity with technical documentation and testing frameworks.
- Basic understanding of security or compliance standards such as ISO 27001 is a plus.
- ISTQB certification preferred but not mandatory.
- Experience working with Google Workspace and Mac environments is desirable.
- Strong analytical thinking, attention to detail, and problem-solving skills.
- Excellent communication skills with the ability to simplify technical concepts.
- Ability to work independently in a fast-paced, collaborative environment.
Why Join Wildnet
Established Industry Leader: 15+ years of expertise in digital marketing and IT services.
Great Place to Work® Certified: People-first culture with a collaborative environment.
Learning & Growth: Continuous upskilling, training programs, and career advancement opportunities.
Health & Wellness Benefits: Comprehensive insurance and wellness initiatives.
Work-Life Balance: 5-day work week, flexible hours, and generous leave policies.
Global Exposure: Opportunity to work with leading international clients across industries.
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