Forward Deployed Engineer – New Graduate
Department: Engineering & Design
Location: Dublin, Ireland
Employment Type: FullTime
Overview
Location: Dublin, Ireland, on-site
Requirement: Degree in Maths, Engineering or Computer Science (completed or final year)
About Whippy
Whippy is an AI-powered communication platform that automates real business workflows across voice, SMS, chat, and APIs.
We integrate with telephony providers, CRMs, ATS platforms, and internal enterprise systems to power AI agents that handle inbound calls, qualification flows, onboarding processes, support queries, and operational tasks.
The Role
As a Forward Deployed Engineer, you will work inside real enterprise deployments and ship production code that connects Whippy to customer systems.
You will operate at the intersection of APIs, telephony, databases, and AI workflows. This is not a research role and not a shadowing internship. You will build and debug real systems used by live customers.
What You’ll Do
• Build and extend API integrations with third-party systems (CRM, ATS, telephony, internal tools)
• Implement data flows between Whippy and external platforms
• Debug production issues involving webhooks, retries, and async workflows
• Improve logging, monitoring, and visibility across deployment systems
• Document integration architecture and deployment patterns
• Identify patterns across customer implementations and propose reusable improvements
What We’re Looking For
• Degree in Mathematics, Engineering, or Computer Science (completed or final year)
• Strong fundamentals in programming
• Experience building non-trivial software projects (internships, open source, side projects)
• Comfort working with APIs and relational databases
• Ability to reason clearly about data flow and failure modes
• Strong ownership mindset and willingness to debug real production issues, communicate clearly in writing and verbally
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