Programme Test Manager - Contractor

Location: Westpac on Takutai Square, Hapori Pōneke

Time Type: Full time

Job Description

About us

At Westpac New Zealand, our purpose is to Help New Zealanders Succeed. As a Bank and one of New Zealand's leading employers, we are passionate about helping people. We are taking action today to create a better future for the people who bank with us, work with us, invest in us or are part of our broader communities. 

Mō te tūranga | About the Role

Key Interfaces 

• Tech Delivery Leads in the compilation of a single integrated delivery plan.
• Functional teams of Architecture, UX Design, ISG
• Chapter Leads, TALs, SGOs, POs and SOs 
• Service Transition and Change & Release Management functions
• Programme Delivery and Digital Leadership functions.

Success Measures 

• Leadership has a clear, evidence-based view of programme quality, readiness and residual risk, enabling informed delivery and release decisions.
• Delivery teams own quality outcomes, while customer journeys, business processes and integrated services are validated and released with confidence.
• Testing practices, governance and evidence remain aligned with WNZL Testing Controls, Standards and audit requirements 
• SDLC metrics provide transparent visibility of quality, progress, readiness and delivery risk across the programme.

Nā tāu rourou | What will you bring?

Key Outputs 

• Testing & Quality Management Strategy 
• Environments, Test Data & Integrated Services Strategy 
• Shift Left, Automation & Continuous Testing Framework 
• Integrated Test & Release Approaches 
• Programme Quality, Defect & Readiness Dashboards 
• SDLC Quality Metrics & Reporting 
• Test Outcome, Readiness & Residual Risk Assessments 
• Audit-Ready Quality Governance & Assurance Artefacts 

Customer & Quality Assurance 

• Provide programme-level assurance that solutions deliver the intended customer journeys, business processes and business outcomes. 
• Ensure quality is assessed across digital channels, MarTech capabilities, data flows, integrated services, operational hand-offs and supporting technology platforms. 
• Establish governance and oversight to ensure functional, integration, security and non-functional testing is planned and executed effectively across delivery teams. 

Quality Engineering & Shift Left 

• Champion modern Quality Engineering practices, embedding automation, continuous testing, Shift Left principles and risk-based assurance across the programme. 
• Establish quality standards, guardrails and practices that enable delivery teams to own quality outcomes and operate effectively and autonomously. 
• Support the evolution of testing and quality practices to align with New Ways of Working, data-driven services and AI-enabled capabilities. 

Test Strategy, Governance & Standards 

• Establish programme testing, quality and environment management strategies. 
• Align programme delivery with WNZL Controls, Standards and expectations. 
• Leverage existing quality engineering practices, introducing additional guardrails, standards and processes only where gaps, inconsistencies or risks exist. 

Environments, Test Data & Integration Readiness 

• Provide oversight of environment, test data and integrated service readiness. 
• Ensure ownership and delivery responsibilities for environments, test data and integrated services are clearly defined and managed. 
• Provide visibility of environment, integration and test data risks that may impact delivery or release readiness. 

Release Readiness & Service Introduction 

• Provide independent assessment of residual risk and release readiness. 
• Ensure testing outcomes, evidence and acceptance criteria support service transition, technical readiness, change and release governance. 
• Coordinate the preparation of evidence, approvals and artefacts required to support safe introduction into production. 

Reporting, Assurance & Audit Readiness 

• Establish meaningful SDLC metrics covering preparation, automation, execution, defects, non-functional outcomes and release readiness. 
• Provide leadership with a view of programme quality, readiness and residual risk. 
• Maintain audit-ready quality governance and represent the programme in assurance, audit and governance reviews.