Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.
Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.
Job Description
As a Senior Engineering Applications Engineer at Western Digital, you will play a pivotal role in maintaining the stability, security, and efficiency of critical Engineering Applications, including CAD/Simulation/Analytics tools, ALM, and PDM systems. This position requires strong technical expertise in desktop/laptop support, Windows/Mac OS, networking, SQL databases, and security, with a focus on supporting engineering applications such as SolidWorks, MATLAB, JMP, and others. You will work closely with various IT and procurement teams to optimize desktop/laptop application workloads, manage licenses, and provide technical leadership to drive the success of engineering teams in delivering high-quality products efficiently.
Key Responsibilities:
- Lead end-to-end management of Engineering Applications support projects, from requirement gathering to post-go-live hyper care.
- Oversee the engineering applications portfolio, including installation, upgrades, and license management using tools such as FlexLM/SCCM.
- Provide technical support for applications like Polarion, SolidWorks, iObeya, MATLAB, BricsCAD, and other engineering tools.
- Troubleshoot issues related to server connectivity, client configurations, application access, and web applications (Tomcat/Apache HTTP).
- Deploy, maintain, and support Windows/Linux servers, as well as desktop/laptop environments, ensuring system health and performance through monitoring tools like Nagios.
- Develop and maintain system documentation for configurations, processes, and troubleshooting procedures.
- Manage System Integration Testing (SIT) and User Acceptance Testing (UAT) phases, collaborating with cross-functional teams to ensure seamless project execution.
- Ensure application security, utilizing cybersecurity principles, threat modeling, and risk assessments to protect systems.
- Utilize scripting languages (Windows Batch, PowerShell, Linux Shell, Visual Basic) to automate tasks and improve efficiency.
- Provide mentorship and training to junior team members, sharing best practices in Engineering Applications support.
- Collaborate with geographically distributed engineering teams and stakeholders, facilitating effective communication and collaboration.
- Optimize engineering application workloads and licensing to reduce costs and maximize resource utilization.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 10+ years of hands-on experience in IT project management, systems support, and Engineering Applications environments.
- Strong technical skills in Windows/Linux OS, networking, virtualization (VMWare), and Microsoft SQL databases.
- Experience with scripting languages (Windows Batch, PowerShell, Linux Shell) and troubleshooting web applications hosted on Tomcat/Apache.
- Programming experience on java .net or any language is a plus
- Proven ability to manage and support large-scale application environments, providing platform-as-a-service for a significant user base.
- Excellent analytical and problem-solving skills, with strong attention to detail.
- Strong communication and collaboration skills, capable of working effectively in a team environment.
- Familiarity with tools such as SolidWorks CAD, MATLAB, JMP, Minitab, Ansys, FlexLM/SCCM, and beyond.
- ITIL V3, PMP, or Six Sigma certifications are a plus.
In this role, you will leverage your extensive experience to lead critical projects and provide technical leadership, ensuring the successful deployment and management of Engineering Applications that enable innovation and efficiency across the organization.
Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at staffingsupport@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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