Senior Systems Operations Engineer

Location: Hyderabad, India

Time Type: Full time

Job Description

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Provide L2 support experience with extensive debugging experience and incident management and problem management.
• Take appropriate steps to bring any open support cases to resolution in timely manner.
• Provide applications and product support by checking issues in Splunk and have experience working on Splunk queries and creating dashboards and setting up notification in Splunk.
• Work on monitoring tools such as AppDynamics.
• Work on designing, operationalizing, maintaining and scaling production MW applications in Tomcat, JBoss, Apache and Weblogic.
• Identify Issue/problems related to process, assess, identify and fix performance related issues.
• Work on Deployment, Configuration management with good troubleshooting skill for MW Products
• Work on analyzing, understanding and documenting the business processes in detail where required.
• Work extensively on innovation and service improvements.
• Identify and communicating the technical infrastructure requirements.
• Support existing processes and implementing change requirements as part of a structured change control process.
• Capture, share Implement the best practices
• Experienced in application performance analysis using Splunk and App Dynamics.
• Knowledge of Web, Application & Database Servers Support.
• Must have experience in scripting using Batch, VB Script, Advanced Powershell and Python.
• Ability to think out of the box to design, build and implement solutions across various business lines
• Strong communications skills, both in writing and speaking.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.