Senior Network Engineer - Priority Support Network L3

About this role:

Wells Fargo is seeking a Senior Network Engineer who covers jobs responsible for direction and support for computer-based information and communication systems, including technical, programming and development, network communications, and systems analysis.

In this role, you will:

• Troubleshoot and escalated complex network issues for Wells Fargo Bank 
• Participate in major incident management conference calls and associated bridge-lines
• Work on tickets escalated from tier 2 support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices
• Work with advanced technology functions (priority support) / Cisco TAC
• Work like a subject matter expert for the entire network infrastructure of the bank while supporting technologies like routing, switching, F5, firewalls and proxies.
• Mentor and train tier 1 and tier 2
• Open change controls and emergency break-fix change records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture
• Troubleshoot issues related to firewalls, load balancers and proxy appliances
• Work with vendors on complex vendor escalations and issues

Required Qualifications:

• 4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of Network Support experience in NOC Operations or similar environment
• Understanding of routing & switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages Resolve large admin/Enterprise issues
• Extensive hands on experience in all Cisco routers, switches, wireless devices; Cisco, Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus
• Excellent customer service skills and communication skills
• Ansible knowledge is a plus
• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)

Posting End Date: 

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.