About this role:
Wells Fargo is seeking a Senior Buying Coordinator
In this role, you will:
- Support performance of less experienced staff and overall effectiveness of team
- Recommend alternatives and advice to address line of business procurement needs within Buying
- Perform complex non-contract purchase, lease or rental of goods, services and equipment utilizing purchase order systems and processes
- Provide subject matter expertise to analyze, recommend, and lead implementation of process improvements and interpretation of procedures to less experienced staff
- Interact with immediate team and internal peers outside work group regarding post implementation review of vendor performance, including business review and problem resolution
- Support Market Data Entitlements team by provisioning Entitlements via Service Now/ Software Market
- Responsible for completion of Market Data Entitlement Process from start-to-finish and addressing customer questions as the primary point of contact and for resolving problems while meeting departmental SLA measurements and expectations for consistent use of automation tools within the Market Data Entitlement process to deliver an optimized process and improved turnaround time.
- Subject matter expert to resolve any customer inquiries in the mailbox and resolve in a timely manner.
- Responsible for tracking and validating contracts to support the Accounts payable team to pay the Market data Vendors
- Respond to customer questions and resolves medium-to-difficult complex problems. Assists in efforts to conduct post implementation review of third-party supplier performance
- Determination to minimize risk of Market Data operations and continuously meet or exceed departmental SLA measurements.
- Support Process improvement initiatives resulting in efficiency and effectiveness. Includes working closely with systems and technical support to address changes and enhancements to Procurement systems and tools.
- Works closely with supplier and LOB stakeholders to address complex issues resulting in no entitlement received or resolution of issues associated with services delivered and/or SLA performance
- Interacts with suppliers’ customer service teams and LOB stakeholders and requestors to clarify orders and/or special instructions, in addition to defective equipment returns for replacement. Meets contractual and departmental SLAs
- Experience of working across one or more geographic territories or regions
- Run reports and provide data required to support internal reporting requirements, and/or in support of resolving issues and project needs
- Serve as a point of contact to work with highly dissatisfied internal customers that expect immediate resolution and frequent communication and follow-up related to resolution
- Serve as subject matter expert for implementation of procurement function automation
Required Qualifications:
- 4+ years of Buying experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
• University degree in any stream.
• Experience of more than 4+ years in supply chain
• Advanced Supply Chain/Procurement Knowledge, including knowledge and/or use of Artificial Intelligence and/or Robotic Process Automation.
• Ability to work individually or in a group setting
• Strong leadership, process improvement development and efficiency identifications, problem resolution and conceptual thinking skills
• Effective collaboration skills to complete discussions with suppliers’ customer support teams and LOB stakeholders
• Strong analytical skills and problem resolving.
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Posting End Date:
30 Dec 2024*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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