Principal Engineer - Platform Management

About this role:

Wells Fargo is seeking a Platform Management Principal Engineer for Cybersecurity.  In this newly created position the selected candidate will be responsible for design and engineering solutions on computer hardware, software, and networking tools to support cybersecurity platform management.

In this role, you will:

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

Additional Responsibilities and Success Factors Include:

• Strong operations and application support background with an expertise in writing code, building automation and enabling DEVOPS and SRE practices.

• Apply technology background in software engineering, SRE, multi-cloud platform management, DevOps, CI/CD, Observability, and Continuous Testing to deliver and introduce new technology capabilities to solve operational issues in a multi-cloud technology landscape

• Ensure the applications are available as per service level contracts establishing SLO/SLIs with customers and application owners, have full-stack observability, and are integrated with CI/CD and always-on by introducing continuous improvement through code, automation, self-healing/autonomic capabilities, APIs, continuous testing (performance, smoke, regression, functional, chaos) and providing operational insight through analytics.

• Assess the availability of critical business flows, identify service level objectives and indicators, and conduct destructive and resiliency testing to reach 99.995% availability for the firm's critical products and services leading to improved customer experience and customer satisfaction.

• Instrument applications for enterprise observability through Application Monitoring, Logging, Visualization, Analytics, and AI/ML.

• Explore continuous inspection capabilities code quality to identify problems before they manifest in production.

• Share support responsibilities for critical applications, responding to high severity incidents for critical applications to eliminate impact, identify systemic issues, conduct blameless postmortems, root cause analysis, and introduce strategic solutions in code that solve the problem and eliminate repeat issues.

Required Qualifications:

• 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

 Desired Qualifications:

• 5+ years of front end software engineering experience
• 5+ years of experience working with vendor software, technologies and tools that are enterprise solutions
• 5+ years of product development or product management experience
• 3+ years of build-deploy automation and configuration experience within the Linux and Unix environment
• 5+ years of .net experience

• 3+ years of experience with Cloud technologies
• 5 + years of experience developing or supporting IT Service Management solutions (e.g. Incident Management, Change Management, Asset Management and Configuration Management)
• 5+ years of application production support experience
• 3+ years of experience with Waterfall and Agile project methodologies
• Advanced understanding of IT industry frameworks including ITIL, IT4IT, COBIT
• Ability to interact with all levels of an organization
• Strong verbal, written, and interpersonal communication skills
• An industry-standard technology certification
• BS/BA degree or higher in a related field

Job Expectations:

• This is not a remote position.  Candidates are required to work in the office three (3) days per week at the specified location
• Wells Fargo cannot consider individuals for this role who will require immigration assistance either now or in the future

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.